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Machine reboots during Spyware scan...won't load updates. Issues issues issues!

Discussion in 'Virus & Other Malware Removal' started by danedgell, Aug 3, 2009.

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  1. danedgell

    danedgell Thread Starter

    Joined:
    Jan 29, 2006
    Messages:
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    Okay, About three months ago, I got hacked HARD...permissions were changed, administrator rights were removed from my administrator accounts, etc. i was flabbergasted. THe iactually didn't bother me though until I ran a MBAM scan and found 133 viruses and spyware instances on my drive (NOT including tracking cookies!). I cleaned and recleaned, using MBAM, SuperantiSpyware, Avira, running each one in safe mode first, then loading into my normal account and running them, and finally erasing my user account and creating a new one. But even after the new user account was created with Administrator privileges, I still routinely received virus and Malware threat warnign flags from MBAM and Avira. Eventually, Avira and MBAM were disabled and Avira was "deleted" (Windows will not uninstall because the setup.exe file has been 'Changed" and won't reinstall it because I don't have "Administrator privileges" on my Administrator accounts!) even though at startup I receive an error message saying that Avira has been corrupted. The most telling issue is that antivirus and spyware/Malware scans come up clean on Safe mode scans, but using my normal account, the machine reboots. Using Superantispyware I notice that it's always during the memory test that this occurs (and in Safe Mode, it passes through this section with no issue). None of my antivirus programs will download updates, even ones I start manually, and although I have no problem accessing my network/Internet connection, anytime I try to go to a site to download updates, info, or programs relating to Internet Security, I get a "You have no connection to the internet" screen. I've tried initiating my PC maker's "system recovery" (i.e. software reload) program, but the system just reboots just like when the antivirus programs are running. I just want to clean my drive just enough that I can do a sys recovery, wipe the slate, and start over.

    I will run and post a HJT log as soon as I know someone's ready to help.

    Thanks in advance!
     
  2. danedgell

    danedgell Thread Starter

    Joined:
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  3. danedgell

    danedgell Thread Starter

    Joined:
    Jan 29, 2006
    Messages:
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    UPDATE.
    I rebooted the machine and disabled the "reboot on power fail" with two monitors hooked up and ran SuperAntiSpyware. The PC locks up and goes to a blue screen on one monitor, on the other monitor (where SuperAntiSpyware is running) it locks up on detection of "Trojan.Gen-Reader_s.exe"
    This is undoubtedly the problem that causes the lockups. My question is how do I remove it. My PC is now no longer able to install spyware or perform updates on the current antivirus/spyware/malware apps I have on there.
     
  4. cybertech

    cybertech Retired Moderator

    Joined:
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