Solved Machine shuts off at random times


Thread Starter
Nov 25, 2003
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit, Build 19041, Installed 20200929042102.000000-480
Processor: AMD FX(tm)-6350 Six-Core Processor, AMD64 Family 21 Model 2 Stepping 0, CPU Count: 6
Total Physical RAM: 8 GB
Graphics Card: AMD Radeon (TM) R7 360 Series
Hard Drives: C: 930 GB (685 GB Free); F: 269 GB (199 GB Free); G: 195 GB (166 GB Free);
Motherboard: ASUSTeK Computer INC. M5A78L-M/USB3, ver Rev X.0x, s/n 160674283300355
System: American Megatrends Inc., ver 120214 - 20141202, s/n System Serial Number
Antivirus: Avira Antivirus, Enabled and Updated

The title says it all. It doesn't matter what I'm doing or not doing, as it will shut off when it is just sitting. I didn't know where to post this as I don't know whether it's a hardware or software issue.


Trusted Advisor
Spam Fighter
Jul 24, 2015
The issues which come to mind first and foremost are either excessive temperatures or a defective PSU. There are trigger settings in BIOS/UEFI that will shut down a machine if they're exceeded to prevent damage. In that regard, I would advise downloading and running HWMonitor to keep an eye on things when the PC is working.

If the temperatures are fine and it's still shutting down, this may be showing a PSU that's on its way out and needs replacement.

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