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driley43

Thread Starter
Joined
May 19, 2001
Messages
30
After repeated attempts to download shockwave or flash players. I give up...I keep getting errors..error. 'name' is null or not an object or this one..error: Object doesn't support this property or method..I have WIn2000 and run the latest version of IE...I also run Norton, window washer and ad-aware. I have tried everything..I need to be walked through something...Help please.

Please point me in the right direction please....


Here it is 4 in the morning and still struggling with this...Here is the exact error I get when trying to download flash or player..

Here is exactly what it says..

Line: 250

Char: 32

error: Object doesn't support this property or method

Code: 0

URL: http://www.macromedia.com/shockwave...mcom/flash.html

So now how do I fix it...please

Have been to every site out there, I swear to download

I really need Flash....What magic ingredient am I missing here....
:confused:
 
Joined
Mar 27, 2002
Messages
8,460
Hi There!

First go to the link below...it will perform a uick check to see if your browser has been hijacked or any parasites on the system.

http://www.mvps.org/inetexplorer/parasite.htm


If that comes up clean,
Download AdAware. Install it, UPDATE IT, then scan your system and have it get rid of all the garbage it finds.

If, after that you still get the error,
Download HijackThis and post your log!
 

driley43

Thread Starter
Joined
May 19, 2001
Messages
30
Did everything and here is Hi Jack file


Logfile of HijackThis v1.97.2
Scan saved at 9:26:21 AM, on 10/3/2003
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\ups.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\QUICKENW\QWDLLS.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINNT\System32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\PROGRA~1\COMMON~1\Logitech\WebColct\WebColct.exe
C:\PROGRA~1\MICROS~4\Office\OUTLOOK.EXE
c:\program files\internet explorer\iexplore.exe
C:\WINNT\Downloaded Program Files\UGO20.exe
C:\WINNT\Downloaded Program Files\UGO20.exe
c:\program files\internet explorer\iexplore.exe
C:\Program Files\Norton AntiVirus\OPScan.exe
D:\WINZIP\WINZIP\winzip32.exe
C:\unzipped\hijackthis[1]\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://dev.ntcor.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.channel3000.com/index.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://dev.ntcor.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
R3 - Default URLSearchHook is missing
O1 - Hosts: 127.127.127.127 elite
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.6\THGuard.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O16 - DPF: DigiChat Applet - http://host6.digichat.com/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: symsupportutil - https://www-secure.symantec.com/techsupp/activedata/symsupportutil.CAB
O16 - DPF: Yahoo! Bingo - http://download.games.yahoo.com/games/clients/y/xt0_x.cab
O16 - DPF: Yahoo! Canasta - http://download.games.yahoo.com/games/clients/y/yt1_x.cab
O16 - DPF: Yahoo! Cribbage - http://download.games.yahoo.com/games/clients/y/it1_x.cab
O16 - DPF: Yahoo! Dominoes - http://download.games.yahoo.com/games/clients/y/dot2_x.cab
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
O16 - DPF: Yahoo! Gin - http://download.games.yahoo.com/games/clients/y/nt0_x.cab
O16 - DPF: Yahoo! Go - http://download.games.yahoo.com/games/clients/y/gt1_x.cab
O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/games/clients/y/zt3_x.cab
O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab
O16 - DPF: Yahoo! Klondike Solitaire - http://yog55.games.scd.yahoo.com/yog/y/ks11_x.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt0_x.cab
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt0_x.cab
O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/games/clients/y/st2_x.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.charter.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {058025FC-4416-436B-ACFD-03E6224C901C} (FileInfo Class) - http://diagnostics.support.hp.com/motivedocs/ces/aw/ipgaxctrl.cab
O16 - DPF: {0D16AC8F-C7F8-4750-AE0C-4C4FD6D067B5} (BGWheelOfFortune Class) - http://game.zodiacbingo.com/client/webbingo/controls/SlotControls.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} (Video Class) - http://stream10k.redhotnetworks.com/cabs/videox.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebproducts/SmileyCentralInitialSetup1.0.0.5.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/1755c5764b3e5a5a5a05/netzip/RdxIE601.cab
O16 - DPF: {6755B778-F31B-4EB5-9EE1-1650E2D2972D} (Zodiac Class) - http://game.zodiacbingo.com/client/webbingo/controls/Zodiac.cab
O16 - DPF: {7CA3D0A3-7E2E-4AAB-A75E-FAB8ECA8BD95} (Skilljam Game Player Object) - http://skill.skilljam.com/ssp/SSP.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://diagnostics.support.hp.com/motivedocs/ces/ishield/isetup.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37896.3747337963
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D32C3BAD-5213-49BD-A7D5-E6DE6C0D8249} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
 
Joined
Feb 12, 2003
Messages
360
Sounds like this is a problem with Internet Explorer reading the script to that particular web site. Try going into internet optins under the tools menu "advanced" tab and make sure "disable script debugging" is checked and "Display a notification of every script error" is unchecked. You can also try hitting the "Default Level" under the security tab. And if you havent already done so, try upgrading to Internet Explorer 6 SP1 through the tools menu, "windows update."
 

driley43

Thread Starter
Joined
May 19, 2001
Messages
30
IE has been upgraded....went and checked to see what was checked in options...I think the shockwave is installed it's just the flash that I really need and can't get......Really hope we can figure it out....


Yes this is a challenge
 
Joined
Feb 12, 2003
Messages
360
If I remember correctly, Shockwave player already includes Flash, even though you can download them seperately.
Try this link to install Flash: http://www.macromedia.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

and Shockwave:
http://sdc.shockwave.com/shockwave/download/download.cgi?&P5_Language=English

If you have a problem installing Flash by itself, download Shockwave player, as it includes Flash. You should be able to view whatever website you need see by installing Shockwave player alone.
 
Joined
Feb 28, 2001
Messages
11,584
Dee
In reference to your post Here ...... This appears to be a java script error. What happened when you Disabled script debugging and removed check from its sister notification selection?

Dave

PS: And no those two applications should not interfere with the download.

Post your belarc here since we do not want to confuse Joyoflifes thread with two sets of problems.
 

driley43

Thread Starter
Joined
May 19, 2001
Messages
30
My script debug was always disabled and don't understand the sister notification .....I will post the belarc and could you please take me step by step through it as Like I said I'm a little cumputer stupid....but do follow directions well.....thanks..
 

driley43

Thread Starter
Joined
May 19, 2001
Messages
30
I'm sure there is alot here that I don't need and would be glad to get rid of it if you show me how...

Computer Profile Summary
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Profile Date: Sunday, October 05, 2003 11:43:21
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Joined
Feb 28, 2001
Messages
11,584
Dee
I am wondering if this whole mess with flash not working properly and not downloading has to do with Java. The problems I have worked on regarding flash all seem to mention Java somewhere in the threads. Joys is MSJava and she also had an error similiar to yours. Are you using the standard Java package supplied by microsoft? If so how about if we download Suns package and see where we can go with that.

Download Sun Java package Here

Now that you have both Java packages on your machine you will have to let Internet Explorer know which on you want to use.
Here is a Website that details how to use the console.

Once the Sun Java is active make sure you restart your system and then see what happens when you attempt downloading flash.

Dave
 

driley43

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May 19, 2001
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I agree I think it's the Java....I downloaded Java Sun...went to tools and made sure it was checked and not VM Java...rebooted and the java cup is not on tool bar like it said....went to programs and Java web start is listed...went there and it is just drawing or art or something like that...I don't think the right one is loaded......
 
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