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Macromedia

Discussion in 'Windows XP' started by driley43, Oct 3, 2003.

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  1. driley43

    driley43 Thread Starter

    Joined:
    May 19, 2001
    Messages:
    30
    After repeated attempts to download shockwave or flash players. I give up...I keep getting errors..error. 'name' is null or not an object or this one..error: Object doesn't support this property or method..I have WIn2000 and run the latest version of IE...I also run Norton, window washer and ad-aware. I have tried everything..I need to be walked through something...Help please.

    Please point me in the right direction please....


    Here it is 4 in the morning and still struggling with this...Here is the exact error I get when trying to download flash or player..

    Here is exactly what it says..

    Line: 250

    Char: 32

    error: Object doesn't support this property or method

    Code: 0

    URL: http://www.macromedia.com/shockwave...mcom/flash.html

    So now how do I fix it...please

    Have been to every site out there, I swear to download

    I really need Flash....What magic ingredient am I missing here....
    :confused:
     
  2. SexyTech

    SexyTech

    Joined:
    Mar 27, 2002
    Messages:
    8,460
    Hi There!

    First go to the link below...it will perform a uick check to see if your browser has been hijacked or any parasites on the system.

    http://www.mvps.org/inetexplorer/parasite.htm


    If that comes up clean,
    Download AdAware. Install it, UPDATE IT, then scan your system and have it get rid of all the garbage it finds.

    If, after that you still get the error,
    Download HijackThis and post your log!
     
  3. driley43

    driley43 Thread Starter

    Joined:
    May 19, 2001
    Messages:
    30
    Did everything and here is Hi Jack file


    Logfile of HijackThis v1.97.2
    Scan saved at 9:26:21 AM, on 10/3/2003
    Platform: Windows 2000 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINNT\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINNT\System32\svchost.exe
    C:\PROGRA~1\Iomega\System32\AppServices.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINNT\system32\regsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\system32\stisvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINNT\System32\ups.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.exe
    C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
    C:\Program Files\QUICKENW\QWDLLS.EXE
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\WINNT\System32\HPZipm12.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\PROGRA~1\COMMON~1\Logitech\WebColct\WebColct.exe
    C:\PROGRA~1\MICROS~4\Office\OUTLOOK.EXE
    c:\program files\internet explorer\iexplore.exe
    C:\WINNT\Downloaded Program Files\UGO20.exe
    C:\WINNT\Downloaded Program Files\UGO20.exe
    c:\program files\internet explorer\iexplore.exe
    C:\Program Files\Norton AntiVirus\OPScan.exe
    D:\WINZIP\WINZIP\winzip32.exe
    C:\unzipped\hijackthis[1]\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://dev.ntcor.com/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.channel3000.com/index.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://dev.ntcor.com/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
    R3 - Default URLSearchHook is missing
    O1 - Hosts: 127.127.127.127 elite
    O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
    O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
    O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.6\THGuard.exe"
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
    O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
    O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
    O16 - DPF: DigiChat Applet - http://host6.digichat.com/DigiChat/DigiClasses/Client_IE.cab
    O16 - DPF: symsupportutil - https://www-secure.symantec.com/techsupp/activedata/symsupportutil.CAB
    O16 - DPF: Yahoo! Bingo - http://download.games.yahoo.com/games/clients/y/xt0_x.cab
    O16 - DPF: Yahoo! Canasta - http://download.games.yahoo.com/games/clients/y/yt1_x.cab
    O16 - DPF: Yahoo! Cribbage - http://download.games.yahoo.com/games/clients/y/it1_x.cab
    O16 - DPF: Yahoo! Dominoes - http://download.games.yahoo.com/games/clients/y/dot2_x.cab
    O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
    O16 - DPF: Yahoo! Gin - http://download.games.yahoo.com/games/clients/y/nt0_x.cab
    O16 - DPF: Yahoo! Go - http://download.games.yahoo.com/games/clients/y/gt1_x.cab
    O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/games/clients/y/zt3_x.cab
    O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab
    O16 - DPF: Yahoo! Klondike Solitaire - http://yog55.games.scd.yahoo.com/yog/y/ks11_x.cab
    O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt0_x.cab
    O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt0_x.cab
    O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/games/clients/y/st2_x.cab
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.charter.com/sdccommon/download/tgctlcm.cab
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {058025FC-4416-436B-ACFD-03E6224C901C} (FileInfo Class) - http://diagnostics.support.hp.com/motivedocs/ces/aw/ipgaxctrl.cab
    O16 - DPF: {0D16AC8F-C7F8-4750-AE0C-4C4FD6D067B5} (BGWheelOfFortune Class) - http://game.zodiacbingo.com/client/webbingo/controls/SlotControls.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
    O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} (Video Class) - http://stream10k.redhotnetworks.com/cabs/videox.cab
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebproducts/SmileyCentralInitialSetup1.0.0.5.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/1755c5764b3e5a5a5a05/netzip/RdxIE601.cab
    O16 - DPF: {6755B778-F31B-4EB5-9EE1-1650E2D2972D} (Zodiac Class) - http://game.zodiacbingo.com/client/webbingo/controls/Zodiac.cab
    O16 - DPF: {7CA3D0A3-7E2E-4AAB-A75E-FAB8ECA8BD95} (Skilljam Game Player Object) - http://skill.skilljam.com/ssp/SSP.cab
    O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://diagnostics.support.hp.com/motivedocs/ces/ishield/isetup.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37896.3747337963
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {D32C3BAD-5213-49BD-A7D5-E6DE6C0D8249} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
     
  4. mcse72

    mcse72

    Joined:
    Feb 12, 2003
    Messages:
    360
    Sounds like this is a problem with Internet Explorer reading the script to that particular web site. Try going into internet optins under the tools menu "advanced" tab and make sure "disable script debugging" is checked and "Display a notification of every script error" is unchecked. You can also try hitting the "Default Level" under the security tab. And if you havent already done so, try upgrading to Internet Explorer 6 SP1 through the tools menu, "windows update."
     
  5. driley43

    driley43 Thread Starter

    Joined:
    May 19, 2001
    Messages:
    30
    IE has been upgraded....went and checked to see what was checked in options...I think the shockwave is installed it's just the flash that I really need and can't get......Really hope we can figure it out....


    Yes this is a challenge
     
  6. mcse72

    mcse72

    Joined:
    Feb 12, 2003
    Messages:
    360
    If I remember correctly, Shockwave player already includes Flash, even though you can download them seperately.
    Try this link to install Flash: http://www.macromedia.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

    and Shockwave:
    http://sdc.shockwave.com/shockwave/download/download.cgi?&P5_Language=English

    If you have a problem installing Flash by itself, download Shockwave player, as it includes Flash. You should be able to view whatever website you need see by installing Shockwave player alone.
     
  7. driley43

    driley43 Thread Starter

    Joined:
    May 19, 2001
    Messages:
    30
  8. mcse72

    mcse72

    Joined:
    Feb 12, 2003
    Messages:
    360
  9. driley43

    driley43 Thread Starter

    Joined:
    May 19, 2001
    Messages:
    30
    Thanks ,,,but I get nothing but a colored square in the corner....
     
  10. Davey7549

    Davey7549

    Joined:
    Feb 28, 2001
    Messages:
    11,584
    Dee
    In reference to your post Here ...... This appears to be a java script error. What happened when you Disabled script debugging and removed check from its sister notification selection?

    Dave

    PS: And no those two applications should not interfere with the download.

    Post your belarc here since we do not want to confuse Joyoflifes thread with two sets of problems.
     
  11. driley43

    driley43 Thread Starter

    Joined:
    May 19, 2001
    Messages:
    30
    My script debug was always disabled and don't understand the sister notification .....I will post the belarc and could you please take me step by step through it as Like I said I'm a little cumputer stupid....but do follow directions well.....thanks..
     
  12. driley43

    driley43 Thread Starter

    Joined:
    May 19, 2001
    Messages:
    30
    I'm sure there is alot here that I don't need and would be glad to get rid of it if you show me how...

    Computer Profile Summary
    Computer Name: Home (in NONE)
    Profile Date: Sunday, October 05, 2003 11:43:21
    Advisor Version: 5.1l
    Windows Logon: Dee


    Click here for Belarc's PC Management products, for large and small companies.

    Operating System System Model
    Windows 2000 Professional (build 2195) Gateway 2000, Inc. G6-333
    System Serial Number: 0009688841
    Chassis Serial Number: 0009688841
    Processor a Main Circuit Board b
    333 megahertz Intel Pentium II
    32 kilobyte primary memory cache
    512 kilobyte secondary memory cache Board: Intel Corporation AL440LX AA691172-308
    Serial Number: IUAL81431026
    Bus Clock: 66 megahertz
    BIOS: Intel Corp. 4A4LL0X0.15A.0014.P11 01/09/98
    Drives Memory Modules c
    12.88 Gigabytes Usable Hard Drive Capacity
    9.05 Gigabytes Hard Drive Free Space

    TOSHIBA DVD-ROM SD-M1102 [CD-ROM drive]
    3.5" format removeable media [Floppy drive]

    HP psc 2210 USB Device [Hard drive] -- drive 3
    IMG VP1 [Hard drive] -- drive 2
    QUANTUM FIREBALL ST6.4A (6.45 GB) [Hard drive] -- drive 1
    WDC WD64AA (6.45 GB) [Hard drive] -- drive 0 192 Megabytes Installed Memory

    Slot '0' has 128 MB
    Slot '1' has 64 MB
    Slot '2' is Empty
    Local Drive Volumes

    c: (on drive 0) 6.44 GB 2.66 GB free
    d: (on drive 1) 6.44 GB 6.38 GB free

    Logins Network Drives
    HOME\Dee

    Installed Microsoft Hotfixes Printers
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    Q330994 (details...)
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    SP-1
    Q816093 (details...) Reinstall! on 04/23/03
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    Q253589 (details...) on 08/21/03
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    Q280838 (details...) on 08/07/03
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    Q283787 (details...) on 08/06/03
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    Q322913 (details...) Reinstall! on 01/13/03
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    SP5
    KB823559 (Windows 2000 Hotfix - KB823559) Reinstall! on 07/10/03
    KB823980 (Windows 2000 Hotfix - KB823980) Reinstall! on 07/16/03
    Windows Media Player
    WM308567 (details...) Reinstall!
    WM320920.1 (details...) Reinstall!
    WM819639 (details...)
    WM828026 (details...)
    SP0
    Q828026 (details...) on 10/04/03


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    Windows NT Fax Driver on MSFAX:

    Controllers Display
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    Software Licenses

    Microsoft - Internet Explorer 51873-OEM-0000527-59104
    Microsoft - MediaPlayer 69808-272-4252762-04799
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    Microsoft Office 2000 Version 9.0.6627 *
    Microsoft Office 2000 Version 9.0.6926 *
    Microsoft Outlook Version 9.0.2416 *
    Microsoft Outlook Version 9.0.6604 *
    Microsoft Photo Editor Version 3.01.3 *
    Microsoft PowerPoint for Windows Version 9.0.6620 *
    Microsoft Snapshot Viewer Application Version 9.0.0.2402 *
    Microsoft Windows Media Player Version 6.4.09.1109 *
    Microsoft(R) Windows Media Player Version 9.00.00.2980 *
    Microsoft® Access Version 9.0.6620 *
    Microsoft® FrontPage® 2000 Version 4.0.2.6625 *
    Microsoft® Query Version 9.00.4430 *
    Microsoft® Schedule+ for Windows 95(TM) Version 7.5 *
    Microsoft® Works 6.0 Version 6.00.1828.1 *
    Microsoft® Works 6.0 Version 6.00.1903.0 *
    Preview Systems - Vbox Version 4.6.0.11 *
    read70 Module Version 1, 0, 0, 1 *
    Soeperman Enterprises Ltd. - HijackThis Version 1.97.0002 *
    Symantec AntiVirus AutoProtect Version 9.2 *
    Symantec Core Component Version 1, 8, 48, 77 *
    Symantec Corporation - Common Client Version 2.0.0.635 *
    Symantec Corporation - LiveUpdate Version 1.90.14.0 *
    Symantec Corporation - Norton AntiVirus Version 10.00.109 *
    Symantec Corporation - Norton AntiVirus Version 8.00.61 *
    Symantec Corporation - Norton Utilities Version 16.00.0.22 *
    Symantec Integrator Version 6.5.635 *
    Symantec ScriptBlocking Version 1, 1, 1, 131 *
    Symantec Shared Components Version 3.0 *
    Webroot Software, Inc - Window Washer Netscape Profile Manager Version 1.0.0.0 *
    Webroot Software, Inc. - Window Washer Version 4.5 *
    WinZip Version 8.1 SR-1 (5266) *
    Yahoo! Messenger Version
     
  13. Davey7549

    Davey7549

    Joined:
    Feb 28, 2001
    Messages:
    11,584
    Dee
    I am wondering if this whole mess with flash not working properly and not downloading has to do with Java. The problems I have worked on regarding flash all seem to mention Java somewhere in the threads. Joys is MSJava and she also had an error similiar to yours. Are you using the standard Java package supplied by microsoft? If so how about if we download Suns package and see where we can go with that.

    Download Sun Java package Here

    Now that you have both Java packages on your machine you will have to let Internet Explorer know which on you want to use.
    Here is a Website that details how to use the console.

    Once the Sun Java is active make sure you restart your system and then see what happens when you attempt downloading flash.

    Dave
     
  14. driley43

    driley43 Thread Starter

    Joined:
    May 19, 2001
    Messages:
    30
    I agree I think it's the Java....I downloaded Java Sun...went to tools and made sure it was checked and not VM Java...rebooted and the java cup is not on tool bar like it said....went to programs and Java web start is listed...went there and it is just drawing or art or something like that...I don't think the right one is loaded......
     
  15. Davey7549

    Davey7549

    Joined:
    Feb 28, 2001
    Messages:
    11,584
    Dee
    I am fading fast here! With Sun Java installed and operational can you see the java here.
    http://www.bodo.com/javame.htm

    If so what does flash download say?

    Dave
     
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