I purchased a Magic Jack so that I could make vitually free phone calls. It is a small apparatus installed into a USB port, then you connect the telephone cable into the jack and within seconds you can make phone calls for free within in the US and Canada. I have no complaints about the product. It works fine with only the occasional static or sometimes a bad connection. But it works great for the cost of less than 20 dollars a year. However, everytime I turn on my PC (with the Magic Jack connected) my computer will not recognize the Magic Jack and, so, I have to unplug the Jack and wait a moment and then re-plug the Jack. Only then will my PC recognize the Magic Jack and only then can I make calls. I was under the impression that the Jack would automatically connect when my PC is turned on; I didn't think that I would have to unplug and re-plug the Magic Jack after my PC is up and running. (I have contacted tech support but they just tell me to unplug and re-plug the device...and of course it works). Is there any way I can configure the Magic Jack to work once my PC is up and running or do I just have to continue unplugging and re-plugging the Magic Jack everytime? I have checked with other users of the product but none seem to have this problem. Can anyone help me out. (I use Windows XP Pro for an operating system). Thank you for any help.