mahjong garden to go waterwheel broke

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Feb 11, 2005
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I have the same problem as other people that purchaed Majong Garden To Go. First of all I can't believe a company like Electronic Arts (programer)would put a game on the market with a major bug. I have sent 5 support requests to Pogo.com without results(except junk computer generated messages). My next step will to contact Electronic Arts to see if I get a solution to fix the bug. (IF ANYONE HAVS MORE INFO PLEASE REPLY.) Thanks Dave K.
 

Couriant

James
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of all I can't believe a company like Electronic Arts (programer)would put a game on the market with a major bug.
Welcome to our world! :D I assume that you haven't bought any other EA Games like the EA Sports series, C&C: Generals etc :D
 
Joined
Feb 11, 2005
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I finally recieved E-Mail response from E.A for Pogo. This is a copy of official fix:
Hello,
Thank you for contacting Pogo technical support. I am sorry that you are having difficulty. I assure you your e-mail is being read. Your e-mail has been escalated to me.
Please try the following to get waterwheel to work:
Please try the following:

Open Mahjong,
click at the top where it says "user"
In the user select screen, create a new user called "TempUser"
Once you have this new user, click the trash can next to your user name,
Now click on "Create new User" and make your old screen name again.
Now select your user name and try playing again.
If this solved your issue, please update your incident and letus know. Your feedback is useful to us and the EA community.

-Pogo Bret
 
Joined
Feb 11, 2005
Messages
6
I finally recieved E-Mail response from E.A for Pogo. This is a copy of official fix:
Hello,
Thank you for contacting Pogo technical support. I am sorry that you are having difficulty. I assure you your e-mail is being read. Your e-mail has been escalated to me.
Please try the following to get waterwheel to work:
Please try the following:

Open Mahjong,
click at the top where it says "user"
In the user select screen, create a new user called "TempUser"
Once you have this new user, click the trash can next to your user name,
Now click on "Create new User" and make your old screen name again.
Now select your user name and try playing again.
If this solved your issue, please update your incident and letus know. Your feedback is useful to us and the EA community.

-Pogo Bret
 
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