1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Mail Merge w/ Fax

Discussion in 'Windows XP' started by tnik, Apr 6, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. tnik

    tnik Thread Starter

    Joined:
    Aug 2, 2003
    Messages:
    735
    I've been checking around for a mail merge and faxing program and found that MS word can handle it all.. My only problem is when I goto Tools -> Letters & Mailings -> Mail Merge, faxes are not a part of it.. I am running WinXP Home with Fax Services installed, and I (think) I have re-installed the Document Image Writer Driver through the MS Office 2k3 setup disk.. I tried finding information on what exactly needed to be uninstalled and reinstalled to do that, I couldn't find any.. So I uninstalled the Faxes and Mail Merge functions and re-installed them.. Any help would be greatly appriciated :D
     
  2. Anne Troy

    Anne Troy

    Joined:
    Feb 14, 1999
    Messages:
    11,746
    First Name:
    Anne
    Are you sure it's not available? Set up a quick mail merge, then hit MERGE. From there, you should have choices like:

    new document
    printer
    electronic mail
    fax

    I've never done it, but most people are looking for "fax" or "email" as being the document type, and it's not.
     
  3. tnik

    tnik Thread Starter

    Joined:
    Aug 2, 2003
    Messages:
    735
    thanx for the reply Dreamboat :)

    I tried that, and when the dialog box pops up with all the choices, "faxes" are greyed out..
     
  4. Anne Troy

    Anne Troy

    Joined:
    Feb 14, 1999
    Messages:
    11,746
    First Name:
    Anne
    Then I would be looking at the Fax installation instead of Word. :(
     
  5. tnik

    tnik Thread Starter

    Joined:
    Aug 2, 2003
    Messages:
    735
    ok, if I install fax services from the add/remove programs section of XP (which I did), is that all I need, or would there be other fax software that would be needed? Or even, could it be a problem with running XP Home and not Pro?
     
  6. Anne Troy

    Anne Troy

    Joined:
    Feb 14, 1999
    Messages:
    11,746
    First Name:
    Anne
    No clue, sorry. I don't do "fax" stuff. :(

    At this point, I can move this question (and even re-title it) to the Windows forum, or you can ask there.
     
  7. tnik

    tnik Thread Starter

    Joined:
    Aug 2, 2003
    Messages:
    735
    I'll report for a move, no sense in repeating everything again.. thanx Dreamboat ;)
     
  8. Anne Troy

    Anne Troy

    Joined:
    Feb 14, 1999
    Messages:
    11,746
    First Name:
    Anne
    I moved it, tnik. :)
     
  9. tnik

    tnik Thread Starter

    Joined:
    Aug 2, 2003
    Messages:
    735
    boy your quick.. lol thanx ;)
     
  10. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Since you installed fax services, what is happening now?
     
  11. tnik

    tnik Thread Starter

    Joined:
    Aug 2, 2003
    Messages:
    735
    It is the same thing, I even uninstalled it and reinstalled it, and it still gives me 'faxes' greyed out... :/
     
  12. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Do you have Outlook installed too?
     
  13. tnik

    tnik Thread Starter

    Joined:
    Aug 2, 2003
    Messages:
    735
    sure do, I have the full office 2k3 suite..
     
  14. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Per chance, when you hit the file, send to in Word, does fax recipient appear there?
     
  15. tnik

    tnik Thread Starter

    Joined:
    Aug 2, 2003
    Messages:
    735
    yes it does..
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/217871

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice