Mail spam virus

My computer started to act up a couple of days ago. Internet Explorer takes a lot of time to open new windows and they kinda freeze for a few seconds in the beginning. Also, the volume control and net icons disappeared from the task bar and even if I change the settings to be shown they disappear again when I reboot. I have BitDefender antivirus installed and I got a few warnings saying a virus was detected and that my pc is safe. Then Spybot went crazy signaling changes in the registries.

Next thing I know my ISP suspended service and when I called and asked what’s wrong they told me I had a mail spam virus and I had to clean the pc before they’d let me back online. Neither BitDefender and Panda online scanner detected it earlier during the day. I tried to install another antivirus but the BitDefender uninstalling process fails.

So now the pc is without connection to the Internet, and it’s ok if I have to install any programs to clean it but I obviously won’t be able to make any update.

Here is the HT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:50:59 AM, on 9/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Common Files\AVerMedia\AVerQuick\AVerQuick.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\WINCMD5\WINCMD32.EXE
E:\Arhive\Utilitare\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS10
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\JM\JMInsIDE.exe
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMax] "C:\Program Files\Analog Devices\SoundMAX\smax4.exe" /tray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AVerQuick.lnk = C:\Program Files\Common Files\AVerMedia\AVerQuick\AVerQuick.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
O23 - Service: wampapache - Apache Software Foundation - c:\Wamp\apache2\bin\httpd.exe
O23 - Service: wampmysqld - Unknown owner - c:\Wamp\mysql\bin\mysqld-nt.exe
O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

--
End of file - 6418 bytes

 

Welcome to TSG

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Download SDFix and save it to your desktop.
Double click SDFix.exe and it will extract the files to %systemdrive%
(this is the drive that contains the Windows Directory, typically C:\SDFix). DO NOT use it just yet.

Reboot your computer in SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup [but before the Windows icon appears] press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Open the SDFix folder and double click RunThis.bat to start the script.

• Type Y to begin the cleanup process.
• It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
• Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
• Finally copy and paste the contents of the results file Report.txt in your next reply along with a new HijackThis log.

======================================================



Run an online virus scan called Kaspersky from HERE.

• 
  1. At the main page. Press on "Accept". After reading the contents.
  2. At the next window Select Update. Allow the Database to update.
  Note: If prompted to run or update your Java, then follow the prompts to do so. Kaspersky requires Java to run.
  3. Once the Database has finished, under the Scan icon Select My Computer to start the scan. The scan may take a few minutes to complete.
  4. Select Scan Report.
  5. If any threats were found they will appear in the report
  6. Select "Save error report as"
  Then in the file name just type in kaspersky
  Under "save as type" select text .txt
  Save it to your Desktop.
  
  Copy and post the results of the Kaspersky Online scan. If no threats were found then report that as well.

 

Thank you so much for helping me with this. Before adding the logs I must say that a friend suggested yesterday I should run Malwarebytes' Anti-Malware. The report after the scan included the following lines:

Registry Data Items Infected:
HKEY_CLASSES_ROOT\CLSID\{35CEC8A3-2BE6-11D2-8773-92E220524153}\InprocServer32\ (Hijack.Tray) -> Bad: (C:\WINDOWS\system32\coepiwip.dll) Good: (stobject.dll) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\Drivers\OMRUOWQV.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\msauc.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\shell31.dll (Trojan.Agent) -> Quarantined and deleted successfully.

I don't know how dangerous those are but I noticed the sound volume control and net icons are back and I got no more warnings from BitDefender antivirus during the rest of the day.

On to the requested logs:


SDFix: Version 1.229
Run by viosanacasa on Sun 09/28/2008 at 12:22 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

Trojan Files Found:

C:\WINDOWS\wiaservb.log - Deleted





Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-09-28 12:29:17
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabledxpsp2res.dll,-22019"
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabledxpsp2res.dll,-22019"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Thu 14 Aug 2008 1,429,840 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Wed 30 Jul 2008 4,891,984 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Wed 3 May 2006 163,328 ..SHR --- "C:\WINDOWS\system32\flvDX.dll"
Wed 21 Feb 2007 31,232 ..SHR --- "C:\WINDOWS\system32\msfDX.dll"
Sun 26 Jun 2005 616,448 ..SHR --- "C:\Program Files\eRightSoft\SUPER\cygwin1.dll"
Tue 21 Jun 2005 45,568 ..SHR --- "C:\Program Files\eRightSoft\SUPER\cygz.dll"
Fri 4 Jan 2008 72,704 ..SHR --- "C:\Program Files\eRightSoft\SUPER\Setup.exe"
Mon 3 Jun 2002 84,992 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\14_43260.dll"
Mon 3 Jun 2002 44,032 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\28_83260.dll"
Mon 9 Dec 2002 73,766 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\atrc3260.dll"
Mon 9 Dec 2002 65,575 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\cook3260.dll"
Sun 9 Jun 2002 36,864 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\ddnt3260.dll"
Mon 3 Jun 2002 20,480 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\dnet3260.dll"
Mon 9 Dec 2002 102,437 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\drv13260.dll"
Mon 9 Dec 2002 176,165 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\drv23260.dll"
Mon 9 Dec 2002 208,935 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\drv33260.dll"
Mon 9 Dec 2002 217,127 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\drv43260.dll"
Sun 9 Jun 2002 40,448 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\dspr3260.dll"
Sat 3 Nov 2001 225,280 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\ivvideo.dll"
Tue 10 Apr 2001 225,280 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\qtmlClient.dll"
Fri 20 Feb 2004 232,960 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\raac.dll"
Sun 9 Jun 2002 525,824 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\rnco3260.dll"
Mon 9 Dec 2002 245,805 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\rnlt3260.dll"
Mon 9 Dec 2002 45,093 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\rv103260.dll"
Mon 9 Dec 2002 98,341 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\rv203260.dll"
Mon 9 Dec 2002 94,247 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\rv303260.dll"
Mon 9 Dec 2002 90,151 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\rv403260.dll"
Mon 9 Dec 2002 102,439 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\sipr3260.dll"
Sun 9 Jun 2002 49,152 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\tokr3260.dll"
Tue 25 Dec 2007 444 ...HR --- "C:\Documents and Settings\viosanacasa\Application Data\SecuROM\UserData\securom_v7_01.bak"

Finished!

****************************************

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:34:14 PM, on 9/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Common Files\AVerMedia\AVerQuick\AVerQuick.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\WINCMD5\WINCMD32.EXE
E:\Arhive\Utilitare\Security\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS10
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\JM\JMInsIDE.exe
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMax] "C:\Program Files\Analog Devices\SoundMAX\smax4.exe" /tray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AVerQuick.lnk = C:\Program Files\Common Files\AVerMedia\AVerQuick\AVerQuick.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
O23 - Service: wampapache - Apache Software Foundation - c:\Wamp\apache2\bin\httpd.exe
O23 - Service: wampmysqld - Unknown owner - c:\Wamp\mysql\bin\mysqld-nt.exe
O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

--
End of file - 6517 bytes


***********************************************************

KASPERSKY ONLINE SCANNER 7 REPORT
Sunday, September 28, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Sunday, September 28, 2008 11:45:21
Records in database: 1267869


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area My Computer
C:\
D:\
E:\
F:\

Scan statistics
Files scanned 343538
Threat name 2
Infected objects 2
Suspicious objects 2
Duration of the scan 03:20:43

File name Threat name Threats count
C:\Documents and Settings\All Users\Application Data\axkhuhoj\crclcdkb.exe Infected: Trojan.Win32.Obfuscated.gx 1

C:\SDFix\apps\procs.zip Suspicious: Password-protected-EXE 1

C:\SDFix\apps\RestartIt!.zip Suspicious: Password-protected-EXE 1

C:\WINDOWS\system32\wpv393.cpx.bak Infected: Trojan.Win32.Obfuscated.gx 1

The selected area was scanned.

****************************************************

What should I do next?

 

Please download the OTMoveIt2 by OldTimer.

• Save it to your desktop.
• Please double-click OTMoveIt2.exe to run it.
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
  
  
  C:\Documents and Settings\All Users\Application Data\axkhuhoj
  C:\WINDOWS\system32\wpv393.cpx.bak
  
  
• Return to OTMoveIt2, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.
• Click the red Moveit! button.
• OTMoveit2 will create a log of moved files in the C:\_OTMoveIt\MovedFiles folder. The log's name will appear as the date and time it was created, with the format mmddyyyy_hhmmss.log. Open this log in Notepad and post its contents in your next reply.
• Close OTMoveIt2
  

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. [/list]


How is everything running???

 

Hmm, forgot to tell my dad the pc was infected and when he used it last night he got the virus warning so he did a double check with Panda online scan since he doesn't trust BitDefender much. When I checked this morning both files were gone and both Karpersky and Panda antivirus showed clear logs, the only thing they found is SDFix that they consider a threat. Can I remove it now or will I need it again later? And how can I remove it?

I didn't use OTMoveIt2 after all since it seemed there was no point in doing it anymore. Should I use it anyway?

The pc seems to be running fine at the moment. For a while IE was behaving oddly freezing for a couple a seconds before loading a page but now it's better, though it's still hard to say since I've been using Firefox the past few days and this one is faster anyway.

Any recommendation to straighten the protection for my pc and avoid such problems? So far I have installed Spybot, Ad-Aware, Spysweeper, Malwarebytes' Anti-Malware beside the antivirus. Too many? Should I add anything else?

 

You can remove SDFix by deleting this folder C:\SDFix.

You are overloaded on Anti-Spyware products. I would just keep Malwarebytes and if you want active protection you will need to purchase the full version.


Now that your system is clean you should SET A NEW RESTORE POINT to prevent future reinfection from the old restore point AFTER cleaning your system of any malware infection. Any trojans or spyware you picked up could have been saved in System Restore and are waiting to re-infect you. Since System Restore is a protected directory, your tools can not access it to delete files, trapping viruses inside. Setting a new restore point should be done to prevent any future reinfection from the old restore point and enable your computer to "roll-back" in case there is a future problem.

To SET A NEW RESTORE POINT:
1. Go to Start > Programs > Accessories > System Tools and click "System Restore".
2. Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
3. Then go to Start > Run and type: Cleanmgr
4. Click "OK".
5. Click the "More Options" Tab.
6. Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

Graphics for doing this are in the following links if you need them.
How to Create a Restore Point.
How to use Cleanmgr.

======================================

Here is some useful information on keeping your computer clean:

1. Most important thing is to make sure Windows is kept up to date with the latest patches and updates from Windows Update.
2. Here are two great Preventive programs

:

• SpywareBlaster protects you from malicious ActiveX controls and cookies. Make sure and check for updates twice a month.
• Surf Safe with McAfee's SiteAdisor. SiteAdisor will work with Internet Explorer and Mozilla Firefox. SiteAdisor is a browser plugin that assigns a safety rating to domains listed in your search engine. SiteAdvisor uses the following color codes to indicate the safety level of each site.

• Red for Warning
• Yellow for Use Caution
• Green for Safe
• Grey for Unknown

Here are the link to install SiteAdisor in Internet Explorer and Firefox

• Anti-Spyware Programs I Recommend:

• Free Anti-Spyware Programs

• MalwareBytes Anti-Malware
• Lavasoft's Ad-Aware SE Personal
• Windows Defender

• Free Firewalls

1. Sunbelt Personal Firewall
2. ZoneAlarm Free Firewall by Check Point

• For Even More Information On Securing Your Computer read Tony Klein's So How Did I Get Infected In The First Place

 

OK, I did all you said and installed those programs, except for the firewall since my antivirus had one and I also have the Windows firewall on. I don't think there's need for a third one, is it?

Everything seems to be running smoothly now. IE is still a bit slow, but I'm considering switching to Firefox for good.

Thank you so much for helping me fix it! Dunno what I would have done without you.

 

Yep, no need for another firewall. Your Welcome.