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Discussion in 'Web & Email' started by Angell Girl, May 11, 2009.

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  1. Angell Girl

    Angell Girl Thread Starter

    Joined:
    May 11, 2009
    Messages:
    1
    Help!! I'm using Outlook express 6 and have received an email to say i am over my limit for messages. I've then deleted most of the messges but then received another email saying my mailbox is now closed as i have exceeded my limit!! I have deleed even more messages and now only have about 20 in my mailbox but i still cannot receive and mail!! Can someone please give me some advice on how to resolve this.
    Thanks
    :confused:
     
  2. Kitch

    Kitch

    Joined:
    Mar 26, 2005
    Messages:
    1,764
    That message is coming from your mail server (your service provider), you probably have OE set to leave copies of messages on the server.

    Log in to your providers webmail, check the state of your inbox there & delete messages if necessary.

    If you want to remove this option to prevent it happening in future check the options under Tools->Accounts->Mail, on your mail account click Properties & under the Advanced tab clear the checkmark from "Leave a copy of messages on server"
     
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