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Malfunction

Discussion in 'Windows 7' started by jimpolk, Apr 13, 2015.

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  1. jimpolk

    jimpolk Thread Starter

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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD Phenom(tm) II X4 805 Processor, AMD64 Family 16 Model 4 Stepping 2
    Processor Count: 4
    RAM: 8159 Mb
    Graphics Card: NVIDIA GeForce 7025 / NVIDIA nForce 630a, 32 Mb
    Hard Drives: C: Total - 953766 MB, Free - 833189 MB; G: Total - 953857 MB, Free - 716403 MB;
    Motherboard: BIOSTAR Group, N68S3B
    Antivirus: Microsoft Security Essentials, Updated and Enabled

    I am experiencing a malfunction where sometimes my screen will partially or completely become covered with horizontal lines. It can happen at any time. On or off line. It happens in my photo program sometimes blocking out whole or partial pics. I can roll my mouse wheel up and down and it will disappear. It happens completely at random. I uploaded a screenshot to look at. Any help would be greatly appreciated!
     

    Attached Files:

  2. kanaitpro

    kanaitpro Account Closed

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    that looks like blown capacitors on the video card, or the onboard video. if it's onboard video, you'll either need to get a video card or a new motherboard.
     
  3. xpuser35776

    xpuser35776

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    X2:)
     
  4. jimpolk

    jimpolk Thread Starter

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    Is there a way to test it?
     
  5. plodr

    plodr

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    Desktop or laptop?
     
  6. jimpolk

    jimpolk Thread Starter

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    desktop
     
  7. plodr

    plodr

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    Easiest first step: attach a different monitor AND a different video cable. If none is available, get a friend to help.

    Next option: if you have installed a video card, remove it and use the onboard video.
    If you did not install a video card, install one.
     
  8. jimpolk

    jimpolk Thread Starter

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    this pc was built by my nephew. I have replaced the hard drive...with help from you guys...but nothing else. I will have to come up with another monitor somehow. It may be awhile before another post.
    I'm still using the video card originally installed. It's listed in my specs above.
     
  9. replay

    replay

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    That is the onboard video on the motherboard.....
    Do u have adequate ventilation in your computer case??
    (Overheating) as mentioned u could just buy a add in video card and that would most likely be your solution........
     
  10. managed

    managed Trusted Advisor Spam Fighter

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  11. jimpolk

    jimpolk Thread Starter

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    No problems found..
     
  12. kanaitpro

    kanaitpro Account Closed

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    that is onboard video for sure. i would try a video card, you can get a decent one for next to nothing. you don't need an expensive one for most things, unless you're an avid gamer, but if you had onboard video, any card should do just fine. but first, take the monitor and cable to a friend's house and plug them in just to make sure they are good. if the problem does not follow them, get the card. search graphics card on amazon and sort by price, they start at less than a dollar...get the best one you can afford.
     
  13. jimpolk

    jimpolk Thread Starter

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    I'm thinking vid card too. it only glitzes out the pages I'm viewing not the whole screen.
     
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