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Malfunctioning printer

Discussion in 'Hardware' started by BVR, Apr 22, 2010.

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  1. BVR

    BVR Thread Starter

    Joined:
    Apr 22, 2010
    Messages:
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    I have a Dell Computer with a Windows XP operating system. A few days ago I refilled my black Lexmark print cartridge. I use only this cartridge as I have no use for a color cartridge. I have a Lexmark 510 Series Printer. I have not experienced any difficulty using my printer previously as it has been quite reliable. When I loaded the black 16 print cartridge this time I could not get it the printer to operate. I finally got the printer to work after I added the blank color cartridge which I have not used for many years. The problem I am having now is that although the printer works, the document that is printed contains no printed material, only a completely blank document. I can't recall this ever happening previously. The printer is showing me that it contains a completely full black cartridge as it always has previously. I have tried a few times to print a document but the document contains no printer material. Please help. BVR
     
  2. leroys1000

    leroys1000 Banned

    Joined:
    Aug 15, 2007
    Messages:
    6,319
    There may be some build up on the electrical contacts.
    Turn the printer off.
    Use a Q-tip with some isopropyl alchohol to clean the contacts
    on the cartridge and where it contacts in the printer.
    Reinstall the cartridge,turn on the printer and run some
    head cleaning cycles.
    If it still doesn't work,it may be time for a new cartridge.
     
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