In Progress Malware/Adware issue

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Razorav55

Thread Starter
Joined
Feb 23, 2017
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1
Google chrome and fire fox get automatically installed on my laptop without my permission, I deleted the files and used Malwarebytes to remove the malware but it didn't worked. it keep getting installing itself. they didn't come up in add or remove program. fire fox is inside program files by the name firefox and chrome is in program files under the folder birdjob. iam using windows 10.version 1511, OS build 10586.753
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to download and run the 64 bit version

  • Right click to run as administrator. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.
 
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