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Malware Downloaded

Discussion in 'Virus & Other Malware Removal' started by dryheat4u, Aug 24, 2007.

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  1. dryheat4u

    dryheat4u Thread Starter

    Joined:
    Aug 24, 2007
    Messages:
    1
    Hi,

    My son downloaded a malware software presented as a virus removal. It infected the computer and ask us to buy the software so it can be removed.

    I cannot install anything because it reboots explorer on an ongoing basis. Tried to run AVG but it's very very very slow...for some reason it allowed me to open it!

    Please help! No computer geek..

    Dryheat4u
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Click here to download HJTInstall.exe
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
     
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