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Malware indicates "trojan spm/lx" and "your system is infected"

2K views 2 replies 1 participant last post by  jimifromjersey 
#1 ·
About a month ago Computer Associates' internet security suite (free through my ISP) told me it couldn't update. Tried a couple of things and gave up. Uninstalled CA and installed AVG Free. Same thing. AVG Free can't update. Today I got a message "attention...trojan spm/lx...etc." with a prompt for a web page, but instead I closed the window from the top right corner. Today I also got a background on my desktop that said "your system is infected, system has been stopped due to a serious malfunction".

I started through some of the threads on this site, and was looking at a promising thread (855938-trojan-spm-lx-infection..) that cybertech posted and instructing kramer8886 to run malwarebytes. I installed malwarebytes and it opens but self closes in a matter of seconds (regardless if I hit quick scan or not).

Some additional symptoms:
1. Can't open computer in Safe Mode
2. Can't use "run" from start menu
3. Can't use volume on computer
4. Malware is redirecting my url choice to its own choices

This is the first virus that I can't seem to deal with myself. Any help is appreciated :confused:
 
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#3 ·
I was able to get everything resolved as follows:

In safe mode (could not run safe mode with networking) I ran Superantispyware which found a bunch of infected files. I then tried to run Malawarebytes, but it still wouldn't run. Then, I tried Spybot Search and Destroy and it found a couple of more infections. However, I still could not update AVG. Spybot opened up the ability to run Malawarebytes which found more infected files. I still couldn't update AVG and was getting "access if forbidden by the server". I went to http://forums.avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=35129 and followed the instructions to perform a hard shut down in the registry (after running Malawarebytes I was able to run regedit). I rebooted and was able to update AVG and ran a full scan which revealed no problems. Hope this helps anyone with the same problem
 
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