About a month ago Computer Associates' internet security suite (free through my ISP) told me it couldn't update. Tried a couple of things and gave up. Uninstalled CA and installed AVG Free. Same thing. AVG Free can't update. Today I got a message "attention...trojan spm/lx...etc." with a prompt for a web page, but instead I closed the window from the top right corner. Today I also got a background on my desktop that said "your system is infected, system has been stopped due to a serious malfunction".
I started through some of the threads on this site, and was looking at a promising thread (855938-trojan-spm-lx-infection..) that cybertech posted and instructing kramer8886 to run malwarebytes. I installed malwarebytes and it opens but self closes in a matter of seconds (regardless if I hit quick scan or not).
Some additional symptoms:
1. Can't open computer in Safe Mode
2. Can't use "run" from start menu
3. Can't use volume on computer
4. Malware is redirecting my url choice to its own choices
This is the first virus that I can't seem to deal with myself. Any help is appreciated
I started through some of the threads on this site, and was looking at a promising thread (855938-trojan-spm-lx-infection..) that cybertech posted and instructing kramer8886 to run malwarebytes. I installed malwarebytes and it opens but self closes in a matter of seconds (regardless if I hit quick scan or not).
Some additional symptoms:
1. Can't open computer in Safe Mode
2. Can't use "run" from start menu
3. Can't use volume on computer
4. Malware is redirecting my url choice to its own choices
This is the first virus that I can't seem to deal with myself. Any help is appreciated