Malware infection

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sdevick

Thread Starter
Joined
Dec 29, 2005
Messages
5
I have a pop up by my time display on my computer that says, "Dangerous malware infection on your PC. The system will now download and install the most efficient anti malware program to prevent data loss and your private information theft".

I purchased AD-Aware se and cleaned everything off. I turned off my system restore and cleaned it again, since it kept coming back. So ad-aware says I have nothing malicious on my computer, yet, I still have this annoying pop up. Any help would be greatly appreciated.:eek:
 
Joined
Jul 26, 2002
Messages
46,353
Hi sdevick

Welcome to TSG! :)

Please do this:

* Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Doubleclick on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
 

sdevick

Thread Starter
Joined
Dec 29, 2005
Messages
5
Ok thanks, here's what I found.

Logfile of HijackThis v1.99.1
Scan saved at 12:49:20 PM, on 12/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
E:\WINDOWS\Explorer.EXE
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
E:\Program Files\Symantec AntiVirus\DefWatch.exe
E:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
E:\WINDOWS\system32\svchost.exe
E:\Program Files\Symantec AntiVirus\Rtvscan.exe
E:\WINDOWS\system32\RunDll32.exe
E:\Program Files\Common Files\Symantec Shared\ccApp.exe
E:\PROGRA~1\SYMANT~1\VPTray.exe
E:\Program Files\MSN Messenger\MsnMsgr.Exe
E:\WINDOWS\system32\ctfmon.exe
E:\Program Files\Cisco Systems\VPN Client\vpngui.exe
E:\Program Files\SpyAxe\spyaxe.exe
E:\Program Files\SpyAxe\spyaxe.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - E:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "E:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] E:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [gcasServ] "E:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SpyAxe] E:\Program Files\SpyAxe\spyaxe.exe /h
O4 - HKCU\..\Run: [MsnMsgr] "E:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = E:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = E:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1119544389476
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O20 - Winlogon Notify: NavLogon - E:\WINDOWS\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - E:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - E:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: SAVRoam (SavRoam) - symantec - E:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - E:\Program Files\Symantec AntiVirus\Rtvscan.exe
 
Joined
Jul 26, 2002
Messages
46,353
* Click here to download smitRem.exe.
  • Save the file to your desktop.
  • It is a self extracting file.
  • Doubleclick the smitRem.exe and it will extract the files to a smitRem folder on your desktop.
  • Do not do anything with it yet. You will run the RunThis.bat file later in safe mode.


* Download the trial version of Ewido Security Suite here.
  • Install ewido.
  • During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • Launch ewido
  • It will prompt you to update click the OK button and it will go to the main screen
  • On the left side of the main screen click update
  • Click on Start and let it update.
  • DO NOT run a scan yet. You will do that later in safe mode.


* Click here for info on how to boot to safe mode if you don't already know how.


* Now copy these instructions to notepad and save them to your desktop. You will need them to refer to in safe mode.


* Restart your computer into safe mode now. Perform the following steps in safe mode:


* Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.


* Run Ewido:
  • Click on scanner
  • Click Complete System Scan and the scan will begin.
  • During the scan it will prompt you to clean files, click OK
  • When the scan is finished, look at the bottom of the screen and click the Save report button.
  • Save the report to your desktop


* Go to Control Panel > Internet Options. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


* Next go to Control Panel > Display. Click on the "Desktop" tab then click the "Customize Desktop" button. Click on the "Web" tab. Under "Web Pages" you should see an entry checked called something like "Security info" or similar. If it is there, select that entry and click the "Delete" button. Click OK then Apply and OK.


* Restart back into Windows normally now.


* Run ActiveScan online virus scan here

When the scan is finished, anything that it cannot clean have it delete it. Make a note of the file location of anything that cannot be deleted so you can delete it yourself.
- Save the results from the scan!

Post a new HiJackThis log along with the results from ActiveScan
 

sdevick

Thread Starter
Joined
Dec 29, 2005
Messages
5
Looking good so far, I have not seen that pop up. Here is my hijack log:
Logfile of HijackThis v1.99.1
Scan saved at 2:39:47 PM, on 12/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
E:\Program Files\Symantec AntiVirus\DefWatch.exe
E:\Program Files\ewido anti-malware\ewidoctrl.exe
E:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
E:\WINDOWS\system32\svchost.exe
E:\Program Files\Symantec AntiVirus\Rtvscan.exe
E:\WINDOWS\system32\RunDll32.exe
E:\Program Files\Common Files\Symantec Shared\ccApp.exe
E:\PROGRA~1\SYMANT~1\VPTray.exe
E:\Program Files\MSN Messenger\MsnMsgr.Exe
E:\WINDOWS\system32\ctfmon.exe
E:\WINDOWS\explorer.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\Hijackthis\HijackThis.exe

O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - E:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "E:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] E:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [gcasServ] "E:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [MsnMsgr] "E:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = E:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = E:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1119544389476
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O18 - Filter: text/html - (no CLSID) - (no file)
O18 - Filter: text/plain - (no CLSID) - (no file)
O20 - Winlogon Notify: NavLogon - E:\WINDOWS\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - E:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - E:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - E:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: SAVRoam (SavRoam) - symantec - E:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - E:\Program Files\Symantec AntiVirus\Rtvscan.exe

Active scan found 5. I deleted 4. The last one is in the registry key.


Incident Status Location

Adware:adware/gator Not disinfected E:\WINDOWS\GatorPdpLoudInstaller.log
Adware:adware/antivirus-gold Not disinfected Windows Registry
Adware:Adware/SpySheriff Not disinfected C:\Program Files\SpyTrooper\heur000.dll
Adware:Adware/SpySheriff Not disinfected C:\Program Files\SpyTrooper\heur001.dll
Adware:Adware/SpySheriff Not disinfected C:\Program Files\SpyTrooper\heur003.dll
 
Joined
Jul 26, 2002
Messages
46,353
* Click Here and download Killbox and save it to your desktop.


* Click here for info on how to boot to safe mode if you don't already know how.


* Now copy these instructions to notepad and save them to your desktop. You will need them to refer to.


* Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

O18 - Filter: text/html - (no CLSID) - (no file)

O18 - Filter: text/plain - (no CLSID) - (no file)



* Restart your computer into safe mode now. Perform the following steps in safe mode:


* Double-click on Killbox.exe to run it.
  • Put a tick by Standard File Kill.
  • In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time:

    E:\WINDOWS\GatorPdpLoudInstaller.log

    C:\Program Files\SpyTrooper


  • Click on the button that has the red circle with the X in the middle after you enter each file.
  • It will ask for confimation to delete the file.
  • Click Yes.
  • Continue with that procedure until you have pasted all of these in the "Paste Full Path of File to Delete" box.
  • Killbox may tell you that one or more files do not exist.
  • If that happens, just continue on with all the files. Be sure you don't miss any.
  • Next in Killbox go to Tools > Delete Temp Files
  • In the window that pops up, put a check by ALL the options there except these three:
    • XP Prefetch
    • Recent
    • History
  • Now click the Delete Selected Temp Files button.
  • Exit the Killbox.


* Go to Control Panel > Internet Options.
Click on the Programs tab then click the "Reset Web Settings" button.
Click Apply then OK.


* Restart back into Windows normally now.


* Run Kaspersky online virus scan here.

When the scan is finished, Save the results from the scan!

Post a new HiJackThis log along with the results from Kaspersky scan
 

sdevick

Thread Starter
Joined
Dec 29, 2005
Messages
5
Here's Kaspersky, not good:

-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Thursday, December 29, 2005 21:04:51
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 30/12/2005
Kaspersky Anti-Virus database records: 158033
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
F:\

Scan Statistics:
Total number of scanned objects: 32540
Number of viruses found: 2
Number of infected objects: 7
Number of suspicious objects: 0
Duration of the scan process: 1973 sec

Infected Object Name - Virus Name
E:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\07EC0000.VBN Infected: Virus.Win32.Tenga.a
E:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\07EC0001.VBN Infected: Virus.Win32.Tenga.a
E:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\07EC0002.VBN Infected: Virus.Win32.Tenga.a
E:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\07EC0003.VBN Infected: Virus.Win32.Tenga.a
E:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\07EC0004.VBN Infected: Virus.Win32.Tenga.a
E:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\07EC0005.VBN Infected: Virus.Win32.Tenga.a
E:\System Volume Information\_restore{8A5629CD-EE7C-415C-B81D-5F886E4469FD}\RP1\A0000031.dll Infected: not-virus:Hoax.Win32.Renos.ak

Scan process completed.


And Hijack:

Logfile of HijackThis v1.99.1
Scan saved at 9:07:51 PM, on 12/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\Explorer.EXE
E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
E:\Program Files\Symantec AntiVirus\DefWatch.exe
E:\Program Files\ewido anti-malware\ewidoctrl.exe
E:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
E:\WINDOWS\system32\svchost.exe
E:\Program Files\Symantec AntiVirus\Rtvscan.exe
E:\WINDOWS\system32\RunDll32.exe
E:\Program Files\Common Files\Symantec Shared\ccApp.exe
E:\PROGRA~1\SYMANT~1\VPTray.exe
E:\Program Files\MSN Messenger\MsnMsgr.Exe
E:\WINDOWS\system32\ctfmon.exe
E:\Documents and Settings\Owner\Desktop\KillBox.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\Hijackthis\HijackThis.exe

O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - E:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "E:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] E:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [gcasServ] "E:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SpyAxe] E:\Program Files\SpyAxe\spyaxe.exe /h
O4 - HKCU\..\Run: [MsnMsgr] "E:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = E:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = E:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1119544389476
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O20 - Winlogon Notify: NavLogon - E:\WINDOWS\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - E:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - E:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - E:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: SAVRoam (SavRoam) - symantec - E:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - E:\Program Files\Symantec AntiVirus\Rtvscan.exe

What should I do? Thank you for all the help thus far though, you've gotten farther than I ever could have.
 
Joined
Jul 26, 2002
Messages
46,353
** Before you proceed with the removal directions below you need to turn off MS Anti-Spyware's realtime protection as it will interfere with the changes we are trying to make.

  • Open MS Anti-Spyware and click on Options > Settings.
  • Click on "Realtime Protection" in the left pane.
  • Remove the check by these:
    • Enable the Microsoft Security Agents on startup (recommended)
    • Enable real-time spyware threat protection (recommended)
  • Click "Save"
  • Now right click the MS Anti-spyware icon in your system tray and choose "Shutdown Microsoft Anti-Spyware"
  • Leave it disabled until we are finished here.


* Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

O4 - HKLM\..\Run: [SpyAxe] E:\Program Files\SpyAxe\spyaxe.exe /h


* Restart your computer.


Now turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn System Restore back on and create a restore point.

To create a restore point:

Single-click Start and point to All Programs.
Mouse over Accessories, then System Tools, and select System Restore.
In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.

Check this out for info on how to tighten your security settings and some good free tools to help prevent this from happening again.
 

sdevick

Thread Starter
Joined
Dec 29, 2005
Messages
5
FLRMAN, you are THE MAN!!! I'm donatin' to the cause. Thanks soooo much!!!
 
Joined
Jul 26, 2002
Messages
46,353
Since this problem has been solved, I'm closing this thread. If you need it reopened please PM me or one of the other mods.

Anyone else with a similar problem please start a "New Thread".
 
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