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Is the paid MBAM good? Not tried it yet myself.

As for AVG, its just there are some remains of the program still installed, so will remove those just in case they're conflicting.

flavelle posted about the Norton program here:

http://forums.techguy.org/8086162-post48.html

But if its still got some time, and you don't want to waste the money you paid for it, you can wait until its time has ended, then get the Avast program.

For the Java, try this:

Remove all versions of Java or JRE environment
  • click on Start, Settings, Control Panel.
  • double-click Add Remove Programs.
  • look for all versions of Java or Java Rintime Environment, and click Uninstall. Alternatively, right-click the program and select Uninstall.
Install Version 6 Update 27, from here

When its all done, let me know and I'll post the OTL fix for the remaining files :)
 
Discussion starter · #62 ·
this is pathetic, but i can't tell the difference. i didn't give the trial version of MBAM much time, because after it found those trojans i wanted to utilize whatever it else it had to offer. maybe not the smartest move, because perhaps i didn't need extra..

great about flavelle's post! :)

have to go run an errand, but will scrub out the java when i return. thanks tons eddie!!
 
Discussion starter · #64 ·
good to know, & thanks!! :)

ok, it’s finished. :up: not sure if you needed to know this, but something came up about a JavaRa log & it said it would be located on C drive, then got another message it couldn’t be found (even though i wasn’t trying to find it). finally i was asked if I wanted to create a new file, so i said yes & a blank notepad opened up. :s

i’ll be back sometime over the weekend hopefully. is this just any weekend? i think not.. it’s screaming new computer weekend!!!! go eddie go :)
 
Hopefully it worked. To find out, go to the Control Panel | AddRemove Programs, and let me know which Java versions are showing?

As for the computer, going thru this one sorting it out, then driving Saturday and then building it!!!!!!!! :)
 
Discussion starter · #66 ·
programs listed --> Java (TM) 6 Update 27. under java runtime versions --> platform 1.6 & product 1.6.0-27. hope that's what is supposed to be there. thanks!!

& hope the computer building went smoothy :)
 
Discussion starter · #67 ·
please don't feel like you have to get at this anytime soon, as you've got something else going on at the moment :)

unfortunately, have an add-on for whenever --> secunia keeps alerting about firefox 6.x
their fix won't work & even though i uninstalled everything firefox, secunia still flags that file --> FF 6.0.0.4240 & says the path is: C:\\Windows\ERDNT\cache86\firefox.exe

i don't know how to remove it, yeeks!:eek:
 
Discussion starter · #70 ·
many emails? how could that be? <attempting innocent whistling> :p

so far the cpu hasn't gone into 100% flat lining since the last time i posted about it. yet just about every time i said all was well here, something would start up. so i'm holding my breath.. but so far so good :)
 
Discussion starter · #71 ·
ugh.. i knew it. :( windows media player isn't working now. if i try to listen to a sample from a website, it says "you need windows media player!"

even though i can open the media player myself & it plays what i have stored on it. :confused: hope this is something simple i'm overlooking instead of something major that's wrecked..

i can't wait until you can hit resolved for this thread, especially because the worst of it has long been resolved. wish these other odd outliers would stop :mad:

anyway, many thanks again!!
 
Discussion starter · #72 ·
& another UGH, 1 more thing to add. my gf said my emails are coming in with all different sized fonts. what's with that? i haven't been touching the font here & in emails it looks normal on my end, same size, same font.

is that a malware related issue or something else? sorry for yet another thing.. gaaah!
 
Discussion starter · #73 ·
quick security question: same gf had her laptop stolen @ the airport. can someone who knows what they're doing mine all the data out of her laptop? she's changing her passwords for everything, but i was concerned that she could still have problems with identity theft. is that true, or will she be ok with changing her passwords?

thanks a ton eddie!!

--> forgot to ask what the font looks like on my posts & PM's these days. is that coming out normal? such a piddly annoyance to deal with.. :(
 
Its okay, I try and stay till the bitter end. Take this thread for example:

http://forums.techguy.org/all-other-software/128261-solved-windows-media-encoder-video.html

Although this thread that I worked on wasn't as long, check out the dates. Bear in mind I also had a load of people popping in, asking questions about their problem, so worked on all at once

Started: 11-Apr-2003, 12:20 AM
Finished: 30-Nov-2004, 12:37 AM

And what a thread, all to do with Software :eek:

-----

Anyway, with regards to media player, which version are you using? Also, is this happening with all sites, or just a particular one?

For the fonts, were they the same as the font that it used to be here? Again, I'm assuming this is Gmail, but if not, which is it?

Your font is now back to normal here :)

I'll grab someone else to advise on the laptop, but tell her to make sure the passwords are as secure as possible, as in symbols etc, not a word that is easy.

eddie
 
quick security question: same gf had her laptop stolen @ the airport. can someone who knows what they're doing mine all the data out of her laptop? she's changing her passwords for everything, but i was concerned that she could still have problems with identity theft. is that true, or will she be ok with changing her passwords?

(
If a laptop is stolen, then unless it was fully encrypted with a bios password as well, then anything on there can be got at & used
Changing all passwords is step 1, but there is bound to be personal info like friends names/addresses, her SS number or credit card numbers etc that could be used to build up her profile & lead to ID theft.
However generally speaking a thief who steals a laptop at an airport does it to make money from it & they usually just wipe it & reload the OS to sell on as quickly as possible as a second hand laptop
 
Discussion starter · #76 ·
hi dvk01, Thanks very much for the info!! I'm sure she'll be relieved to hear that it's probably wiped out.

-----
hey eddie, figured i'd put the short post first, as you know who gets stuck with the loooong ones. :s

that other thread was a marathon! :eek: shouldn't there have been a prize @ the end?! (i know this thread needs one!!) sheesh, it's bad enough dealing with one hairy issue, let alone 2 at the same time.. that would have been time for me to buy play-doh & throw it against the wall. :p

now for *fun* with windows media player --> it's version 12.0.7601.17514

so far, it's only on barnesandnoble.com where it says i don't have windows MP. i tried cdbaby.com & it played music samples, but here's my drowning in ignorance part -- i don't know what is playing those samples. :eek: the windows MP isn't running, i uninstalled itunes (it wouldn't update because of a corrupted or missing file or something), & cyberlink media doesn't appear to be playing anything either.

i tried setting the windows MP as the default, & it said it was already set as such. :s

that's good news the font is ok here!! one down, one to go ;). yep, you assumed correctly, it's gmail. i have it automatically set for georgia & normal size. after tapping away the email, on my end it displayed as all 1 font, 1 size, plus it looks the same in sent mail. laurie said she opened it on an iPad if that would make any difference. ? but she said there was a range of font sizes, & in some places it was huge.

can't imagine what someone is thinking opening an email like that! maybe, 'well, well what do we have here, a rabid font maniac?' ;)
 
Discussion starter · #77 ·
after checking with mostly everyone, right now only 2 people are getting the wonky font. does that mean it's something on their end? i don't want them having computer problems, but it would be great if this is all cleared up. thanks!!
 
Discussion starter · #78 ·
windows MP is working on all the sites now because there was an option i overlooked.:eek: i still wonder why it suddenly went from working to not working on that site (??), & exactly what else was going on, but if it remains a mystery, i'll live. ;)

is there anything else you think should be done, or do you think my computer is good to go? i'm going to mark this resolved, but please let me know if there's anything else you'd recommend.

otherwise.. i don't know how to thank you for getting this thing from being all but inoperable to running again. :up:

you've been incredible helping so much!! :)
 
Good to hear WMP is working again :up:

If the font is okay for everyone else, it may be the other person's setup. Are they using a laptop etc?

Can you run this last tool, as a cleanup of bits and bats, and when we're done with it, we'll remove all the tools we've used :)

Please download Runscanner to your desktop and run it.
  • When the first page comes up select Beginner Mode
  • On the next page select Save a binary .Run file (Recommended) then click Start full scan at the top.
  • At this time Runscanner.exe may request access to the Internet through your firewall please allow it to do so, it will then run for two or three minutes.
  • On completion it will ask for a location to save the file and a name. It will do this for both the .run file and the log file
  • Call the .run file "RSReport" and save it to your desktop. You will see the RSReport.run file on your desktop. Rightclick on it and select Send To then select Compressed (zipped) Folder and upload that zip here. Click on the Go Advanced button for the uploading options at the bottom of this page (in the picture below ;) )



  • In there, at the bottom, click on the button Manage Attachments (in the picture below ;) .
  • A window will appear, and then Browse to RSReport.zip on your Desktop.
  • Click Upload, and when uploaded click Close this Window
  • Then, in the previous window, click on Add Reply

 
Discussion starter · #80 ·
if you're sure this is the best use of your time & talents (?), then we'll forge on.

once again, you're braver than i am ;)

uh oh, what you've put there looks like i'd better get at it shortly, but i'll have to do that tomorrow.

thanks eddie -- you really go above & beyond, & i don't want to advantage of that, ok? :)
 
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