Hello,
when my laptop is done booting, this shows up on the screen," There is a problem starting winscomrssrv.dll, the specific module could not be found". My windows defender is not opening and am unable to update my windows also. Don't know what's wrong.
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 19041, Installed 20200624202752.000000+060
Processor: AMD A8-7410 APU with AMD Radeon R5 Graphics, AMD64 Family 22 Model 48 Stepping 1, CPU Count: 4
Total Physical RAM: 4 GB
Graphics Card: AMD Radeon(TM) R5 Graphics, 512 MB
Hard Drives: C: 129 GB (62 GB Free); D: 43 GB (32 GB Free); E: 292 GB (129 GB Free);
Motherboard: HP 8015, ver 11.27, s/n PFQLQ018J20BI3
System: American Megatrends Inc., ver HPQOEM - 1072009, s/n 5CD614433F
Antivirus: 360 Total Security, Updated: Yes, On-Demand Scanner: Enabled
when my laptop is done booting, this shows up on the screen," There is a problem starting winscomrssrv.dll, the specific module could not be found". My windows defender is not opening and am unable to update my windows also. Don't know what's wrong.
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 19041, Installed 20200624202752.000000+060
Processor: AMD A8-7410 APU with AMD Radeon R5 Graphics, AMD64 Family 22 Model 48 Stepping 1, CPU Count: 4
Total Physical RAM: 4 GB
Graphics Card: AMD Radeon(TM) R5 Graphics, 512 MB
Hard Drives: C: 129 GB (62 GB Free); D: 43 GB (32 GB Free); E: 292 GB (129 GB Free);
Motherboard: HP 8015, ver 11.27, s/n PFQLQ018J20BI3
System: American Megatrends Inc., ver HPQOEM - 1072009, s/n 5CD614433F
Antivirus: 360 Total Security, Updated: Yes, On-Demand Scanner: Enabled