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Many problems...frustrated

Discussion in 'Earlier Versions of Windows' started by August45, Sep 27, 2003.

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  1. August45

    August45 Thread Starter

    Joined:
    Feb 15, 2003
    Messages:
    8
    Some background:
    hp pavillion series pc
    1ghz processor
    512 ram
    Millenium operating system
    cable modem connection, highest connect they have.
    Newest IE
    All the newest version of drivers I can find.
    Plenty of free space on hard-drive
    Tweaked the registry with Conservative Swapfile Usage=1
    Opened pc, cleaned fans, checked wires etc.
    Performance shows 80-90% free almost always.
    Letting windows manage virtual memory.

    Using the following:
    updated Norton virus protection
    Spybot
    Startup list tweaks

    Problems:
    Had Norton System Works installed...ran memory tests with 1 stick 128 and 1 stick 256. Was having some problems playing an online game I have played for months with no issues...Memory test failed. Removed 256 stick and memory test passed. Thought stick was no good. Replaced with new 256 stick. Memory test failed. Replaced stick again...memory test failed.
    Figured it wasnt the old 256 stick so kept the old 256 and the new 256. Now have 512 mb ram showing on My computer, properties, performance tab. Still having issues with online game AND some pages on browser not loading (page cannot be displayed msg). I try again to get to link and then it works...its intermittent.

    Intermittently slow opening some programs, mouse hesitating, game freeze-ups and drops.

    Originally was getting the blue screen (Memory low warning). No longer seeing that but still left with the problems. Cant narrow it down to what is causing all this. Half the time everything is smooth, the other half many little things happening.

    Have run defrag and scandisk also with no changes.
    Cable connect says my ping with them is fine. At first thought it was the cable modem but no longer. Starting to have issues with some programs (Microsoft Works...cant open anything that was saved under this program) and the mouse trailing thing at times also.

    Very confused here. Afraid I will have to system restore. Had to do it once before because of many strange things happening. It fixed the issues then but I would rather know what is causing all this? Time for a new pc? New Operating System? Any suggestions welcome. Thanks.
     
  2. e-liam

    e-liam

    Joined:
    Jun 19, 2003
    Messages:
    1,242
    Hi August45, and welcome to TSG.. :)

    Before we do anything as drastic as buying a new PC.. :) could you please download 'Hijack This!' from http://www.spywareinfo.com/files/hijackthis.zip
    Unzip, doubleclick HijackThis.exe, and hit "Scan". When the scan is finished, click "Save Log", and copy and paste it in a reply.

    This will give us a rundown of what’s going on in your PC. One of us here will be glad to analyse it for you. Don’t fix anything yourself yet, as a lot of the stuff on that list will be harmless or required.

    Cheers

    Liam
     
  3. beekeeper

    beekeeper

    Joined:
    Aug 17, 2003
    Messages:
    125
    Check your msconfig startup list to see if any unwanted resource-eating programme has found it's way there.

    start >> run >> type msconfig >> ok >> startup tab

    Every ticked item needs to be looked at. Go here to see what is neccesary and what is not - then uncheck the unwanted ones and reboot:

    http://www.pacs-portal.co.uk/startup_pages/startup_o.php
     
  4. August45

    August45 Thread Starter

    Joined:
    Feb 15, 2003
    Messages:
    8
    Logfile of HijackThis v1.97.2
    Scan saved at 8:53:37 AM, on 9/27/2003
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\POPROXY.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\TEMP\TD_0001.DIR\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.weather.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHELPER.DLL
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1\DEFALERT.EXE
    O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [Delay] C:\WINDOWS\delayrun.exe
    O4 - HKLM\..\Run: [Norton eMail Protect] C:\Program Files\Norton AntiVirus\POPROXY.EXE
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O12 - Plugin for .bcf: C:\PROGRA~1\INTERN~1\Plugins\NPBelv32.dll
    O14 - IERESET.INF: START_PAGE_URL=http://hp.my.yahoo.com
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37669.5461805556
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/dj/qdiagh.cab?306
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/bonnie/us/win/QuickTimeInstaller.exe
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/133d8f73ade74bf2e801/netzip/RdxIE601.cab
    O16 - DPF: {E93A6FCA-C052-45DF-AC9B-B729066092F8} (Util Class) - http://isupport4.hp.com/motivedocs/linklauncher/MotUtil.cab
     
  5. Davey7549

    Davey7549

    Joined:
    Feb 28, 2001
    Messages:
    11,584
    August
    After reading through your last thread it seems there could be a hardware problem vs software but at this point it is had to say.
    Prior thread

    To your current question:
    Norton Ram Tester is only capable of testing 256MB of RAM. Anything over 256 installed will kick errors which are invalid. This is a known problem and Norton has no intention on fixing it. If you wish to check the modules using Norton then make sure there is only 256 installed during each test.
    Another good program to test RAM is DOCMemory by Simmtester.

    Now about the intermittent hesitations and sluggishness. If there is not a RAM problem the next I would go after is the Video Card. Try lower the Video acceleration down a notch and see if that helps the problem.

    If that does not help the problem then you may have to work through a Clean-Boot Troubleshooting procedure. Clean-boot troubleshooting is rather comprehensive, detailed, and tedious but will isolate any software problems.

    If Clean-boot comes up clean with no problems uncovered then hardware is the issue. That of course can be a real problem determining what exactly it is. You would have to strip the system back to basics and start adding items back in until problem is uncovered. Also if it is the Motherboard then all I can say is good luck in determining that except by replacement.

    Click Here for performance issue troubleshooting WinME.

    Hope that gives you something to go on.

    Dave
     
  6. Davey7549

    Davey7549

    Joined:
    Feb 28, 2001
    Messages:
    11,584
    August
    I see you posted a HiJack Log! I will let the experts review it but I see little wrong with it at glance. One item I would remove or disable is Delayrun.exe program listed here in this line of hijack:
    O4 - HKLM\..\Run: [Delay] C:\WINDOWS\delayrun.exe

    Use Add\remove programs. I see little need for this in your system since you have a very trim startup group.

    Dave
     
  7. August45

    August45 Thread Starter

    Joined:
    Feb 15, 2003
    Messages:
    8
    Went back a notch on the graphics card. Will see if that does anything. Have had the card for months and no problems until recently but I can hope its that simple. Have a bad feeling its the motherboard but we shall see.
    Will also try the cleanboot if problem continues.
    Its also funny you mention Norton Sys Works only recognizing 256mb. When I performed the test on the 128 it passed. I then removed the 128 and only had the 256 in when testing. It still failed. I switched from one plug in to the other, re-ran the test..it still failed. Replaced the 256 with 2 new ones and same thing. Maybe I will download the Docmemory and retry it. I just hesitate because they want your email and Im not partial to giving it out because of past experiences with email spam. Thanks again
     
  8. raybro

    raybro

    Joined:
    Apr 26, 2003
    Messages:
    5,836
    Get a web based free e-mail address for that kind of stuff. I use MyWay ( www.myway.com ). (y) :cool:

    I also recommend My Way as a home page. Zero ads :D and it includes Google as it's search engine :D :D
     
  9. August45

    August45 Thread Starter

    Joined:
    Feb 15, 2003
    Messages:
    8
    Well thank you all. I got an email from myway.com. Nice site! Downloaded the free memory test. Ran everything and everything passes. At least its good to know that memory is working correctly. I did tweak the graphics/video card down a notch and so far so good. Just wondering why it was alright at maximum before and now all of a sudden it isnt? Oh well. Hopefully this simple fix was all I needed (fingers crossed)
    Thanks again for all the great sites and advice. Here is hoping for a good comp day!
     
  10. Davey7549

    Davey7549

    Joined:
    Feb 28, 2001
    Messages:
    11,584
    August
    Keep us posted to your progress.

    Dave
     
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