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marketing tool stopped working

Discussion in 'Windows Vista' started by kulka, Jan 25, 2011.

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  1. kulka

    kulka Thread Starter

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    Jan 25, 2011
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    hi,
    when I turn on the computer I receive a message saying marketing tool stopped working, the Microsoft doesn't give me an option to solve the problem. Furthermore, I do not know where to locate the hardware and I do not have a start up installation CD. Since this message appeared my internet connection slowed down. Should I uninstall the hardware or format the pc perhaps.
    thanks
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
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    Messages:
    21,957
    Would that be a Sony Vaio by any chance.
    Go to Control Panel - programs or programs and features depending on your Vista installation.
    Is there a listing please for Sony / Vaio marketing tools.

    The message is NOT a hardware matter it is a program.
     
  3. kulka

    kulka Thread Starter

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    yes it is a sony vaio, and i found the marketing tool in the control panel. I only have the option to remove or disable it. what should I do now?
    thanks
     
  4. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Establish a restore point.
    Uninstall it.

    I asm signing off it is 0315 here in UK pls post results and I will check when I am back about 1800
     
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