MAS90 - Text shifting when printing labels

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cwwozniak

Chuck
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I can usually help the people in our office with their, networking, MS-Windows and MS-Office problems. However I am a total dummy when it comes to MAS90. The person that knows more about it is on vacation this week.

Our shipping coordinator is running his MAS90 client on XP Windows and is having a problem printing multiple shipping labels on an Epson dot matrix printer. The labels are contnuous form tractor fed with a 3.0 inch vertical spacing. The text shifts further up each label if he tries to print more than one. The first line of text is out of the print area if he tries to print 4 or more at once.

He asked me if I could help keep mutltiple labels in alignment. We did find a "Forms Customization" screen. It showed integer numbers for the vertical spacing but no units of measure. Is there some other settings screen we need to be looking at to set the label size?
 
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