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Maxtor 6 external Hard Drive

Discussion in 'Hardware' started by Beachwolf13, Jun 30, 2009.

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  1. Beachwolf13

    Beachwolf13 Thread Starter

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    I have been using a Maxtor 6 external hard drive for a bout a year now without any problems at all. Yesterday all of a sudden it isn't being recognized my my computer. It shows the original internal drive c but not the external drive d. Any ideas what could be causing this problem
    Any help will be very gratefully appreciated
    Beachwolf132
     
  2. Alex Ethridge

    Alex Ethridge

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    First, try it on another computer. If it works there or not will tell you whether you have a computer problem or a drive problem. You need to know that before you know which direction your further diagnostics should take.
     
  3. Beachwolf13

    Beachwolf13 Thread Starter

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    Thanks for the advice Alex. I have a friend who is an IT genius and he said the same thing about half an hour ago when I called him. He's coming in to check it out,said it also may be the usb cable too
    Beachwolf13
     
  4. Alex Ethridge

    Alex Ethridge

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    If it turns out to be the drive, there are two possibilities, the drive or the enclosure. There is a hard disk inside the enclosure just like the ones used in desktop and laptop computers. Desktop or laptop drives are different physical sizes. You can test the drive by removing it from the enclosure and connecting it internally to your desktop computer.

    Just got a service call, gotta' go. Your IT guy will know these things, anyway.
     
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