Maxtor external drive problem

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Aug 15, 2004
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need some help from those computer literates out there: we have three Maxtor fire wire external drives _ one started having problems yesterday _ tried running WinXP Disk Defragmenter on it & ended up with some corrupted files _ luckily all of the corrupted files had already been backed up to CD _ the problem is how to get them off the drive _ have moved all the needed files to another drive & deleted the unnecessary files _ but corrupted files won't delete _ ran WinXP format once & it too errored out _ so _ deleted the drive from the system manager & Win reinstalled it on restart _ am now trying to reformat again _ anyone with any bright ideas ?

thanks,

dplace
 
Joined
Jul 20, 2004
Messages
26
If you didn't already, unplug the power pack, then plug it back in and try to format again.
 

JohnWill

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Oct 19, 2002
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106,425
It sounds like you may be experiencing problems with the physical drive. I'd obtain the Maxtor diagnostic program from their website and test the drive before you waste any more time tinkering with formatting. Also, you may have to crack the box and put the drive into a desktop machine for the diagnostics to run, I'm not 100% sure about their compatibility with Firewire/USB drives.
 
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