Maxtor external hard drive will not load

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help from bklyn

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Joined
Nov 2, 2008
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3

I have a Maxtor external hard drive that I have been using for a few years now
Im trying to hook it up to my computer for the past few months but its not seeing it
I tried everything nothing will help I have a new usb cable did not work either
Downloaded update of win xp sp3 still no change
Can anyone help me get my files from my drive

thanks :mad:
 
Joined
Jan 20, 2002
Messages
433
Silly question but I need to ask it anyway: is the drive powered on? Can you hear it, or can you feel it vibrating?
 
Joined
Jan 23, 2003
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12,661
First Name
Jay
Do you have access to another computer that you can test it on to see it it works there? As far as being a few years old, it may be that it has a problem. Is this a Maxtor Brand External or a Maxtor Drive you put in an external Enclosure?
 
Joined
May 3, 2006
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22,445
Sounds like the external chipset is shot. You can probably connect the inner drive to a desktop and remove the files as an internal drive if you need to.
 
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