1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Maxtor ONE TOUCH III - ANYONE has this DRIVE?

Discussion in 'Hardware' started by marcolopes, Aug 10, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. marcolopes

    marcolopes Thread Starter

    Joined:
    Mar 29, 2007
    Messages:
    35
    For anyone who as TESTED one of these:

    1) DID you get the drive to be recognized in WINDOWS XP (sp2) WITHOUT, i repeat, without INSTALING ANY drivers from Seagate / Maxtor?

    2) If you Installed the Maxtor Software (not Retrospect... tsk), just the "MaxUtilities" to manage the drive, DID YOU GET a new device called "Maxtor Personal Storage Driver" (used by the SECURITY SETTINGS that these drives support, i suppose)?

    3) Has ANY of you REMOVED those drivers and get the drive working fine? (Assuming you Did not entered any PASSWORD to protect the drive)

    I really would like to hear from someone with the drive.
    I have a One Touch III USB/Firewire.

    Thanks.
     
  2. brycat

    brycat

    Joined:
    Aug 6, 2007
    Messages:
    22
    I have that same drive, all i did was plug it into my laptop with XP SP2. It recognized it and is working fine.
     
  3. marcolopes

    marcolopes Thread Starter

    Joined:
    Mar 29, 2007
    Messages:
    35
    My problem is: I CANNOT get the drive to work AFTER i remove the ""Maxtor Personal Storage Security" Driver. This driver is giving me problems, and it's hard to remove.

    UPDATE: I successfully REMOVED the Maxtor Software, but the "Maxtor Personal Storage Security" still appears on the system...

    CAN u tell me what do u have on your DEVICE MANAGER related to Maxtor when your drive is up & Running?

    I HAVE:
    USB MASS STORAGE DEVICE under USB Controllers
    MAXTOR ONE TOUCH III DISK under DISK Drives
    MAXTOR ONE TOUCH III under MAXTOR Personal Storage Security... (THIS ONE is the issue. It's the DRIVER that the Software installed that i CANNOT get rid off!)

    How come does the Maxtor software (who installed the driver) DOES not remove it??
    :-(
     
  4. bigbear

    bigbear

    Joined:
    Apr 27, 2004
    Messages:
    4,719
    How are you uninstalling tthe software?
    You should be able to use the drive straight out of the box without any software.
    The only thing you might have to do is format the drive
     
  5. brycat

    brycat

    Joined:
    Aug 6, 2007
    Messages:
    22
    I will let you know what i have listed in device manager when i get home from work tonight.
     
  6. marcolopes

    marcolopes Thread Starter

    Joined:
    Mar 29, 2007
    Messages:
    35
    I think when i bought it it worked fine.
    THEN, i had to explore the Maxtor software (Diagnostics, auto SPIN-Down, etc) AND this Installer also gave me the "Personal Storage Security Driver" (to control the Password protection feature of the drive)

    NOW, Even if i remove the software (removes ok) the DRIVER still gets UP & Running.
    IF i DELETE it from the system (files & registry KEYS) i cannot get the drive to work.

    SO, my question is: IF the drive works fine WITHOUT any drivers, WHY does not the Maxtor Software uninstaller removes the installed driver??

    NOTE: MAXTOR has nothing to say about that!
     
  7. brycat

    brycat

    Joined:
    Aug 6, 2007
    Messages:
    22
    The only thing listed in Device Manager under diske drives is my main hdd and Maxtor One Touch III USB Device.
     
  8. marcolopes

    marcolopes Thread Starter

    Joined:
    Mar 29, 2007
    Messages:
    35
    So, if u don't have a section in device manager called "MAXTOR Personal Storage Security" it's because you did not install the drivers. Means the drive works fine without them.

    I'm waiting for a reply from maxtor about removing those, but i don't expect much...

    Thanks for your help.
     
  9. marcolopes

    marcolopes Thread Starter

    Joined:
    Mar 29, 2007
    Messages:
    35
    Finally!

    Here's what i did!

    First, i looked at the DRIVER INF file:
    [Version]
    Signature="$CHICAGO$"
    Provider=%Provider%
    Class=MaxtorSecurityClass
    ClassGuid={E9C3AF91-1F3B-474f-B307-1ECE7FF4AF41}
    CatalogFile=mxopswd.cat
    DriverVer=07/14/2005,1.0.7.1

    Then edited the registry and searched for the CLASSES
    Class=MaxtorSecurityClass
    ClassGuid={E9C3AF91-1F3B-474f-B307-1ECE7FF4AF41}
    DELETED ALL REFERENCES to THIS CLASS (i missed this step in the last try!)

    After that, Searched for references to the maxtor driver in
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USBSTOR
    THIS IS ESSENCIAL, because the DRIVE parameters here are POINTING to the SECURITY DRIVER CLASS, and the system will ask for the DRIVER as soon as the drive is on...

    The last step was deleting the obsolete driver file (mxopswd.sys)

    REBOOT...

    Windows finally DETECTED a MAXTOR USB DRIVE without ANY reference to the Security driver.

    That's all!

    NOTE: I had to set SPECIAL PERMISSIONS on some registry keys to DELETE them.
     
  10. bigbear

    bigbear

    Joined:
    Apr 27, 2004
    Messages:
    4,719
    Well done(y)
     
  11. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Maxtor TOUCH ANYONE
  1. Headsh0t
    Replies:
    0
    Views:
    48
  2. NellieWads
    Replies:
    0
    Views:
    56
  3. Immimarzook
    Replies:
    1
    Views:
    57
  4. Ndurad
    Replies:
    10
    Views:
    245
  5. jrtemple
    Replies:
    0
    Views:
    73
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/607740

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice