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Maxtor One Touch won't even start

Discussion in 'Hardware' started by Phreddie, Aug 9, 2007.

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  1. Phreddie

    Phreddie Thread Starter

    Aug 9, 2007
    I bought a Maxtor One Touch Mini III recently which worked fine, until......it hung up while transferring some files. I unplugged it and then the problems started!!

    Firstly, windows explorer does not see it - nor does the Maxtor manager. It whirrs when plugged in, but then the light remains on steady - no flashing.

    I the tried the device manager, where it showed up under "Universal Serial Bus Controllers" as "USB Mass storage Device" with a yellow exclamation mark!

    When I right click on this I get "This device cannot start. (Code 10)" I've tried all the troubleshooting guides, and re-installing the driver (where I just get "cannot find a more recent driver").

    I also tried the drive in two other computers, with the same result - has my brand new drive died?:(

    I'm a beginner at this sort of diagnostic, so bear with me!!
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