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Mbam does not remove Alpha Antivirus

Discussion in 'Virus & Other Malware Removal' started by weeGeordie, Dec 3, 2009.

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  1. weeGeordie

    weeGeordie Thread Starter

    Joined:
    Jul 21, 2003
    Messages:
    719
    A friend gave me his laptop in frustration. He has the Alpha Antivirus pest.

    I put a copy of Malwarebytes on and ran it in safe mode. Found and removed almost 800 entries. Alpha still there in normal mode. Couldn't start MBAM so I renamed it to bb.exe and ran it. Removed another 700+ entries. Alpha is still there.

    I have no internet on the laptop, no idea why but I assume it has something to do with the infection. The ethernet connection does not show active and I can see my home wireless network but can't get it past "aquiring netword address".

    How do I proceed? Here is the HJT helps at all.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:41:02 PM, on 12/3/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\ibmpmsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Documents and Settings\All Users\Application Data\1e7d2c8\WS1e7d.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\DNA\btdna.exe
    C:\Documents and Settings\Robert\Local Settings\Application Data\AbacastDistributedOnDemand\Node\11\AbacastDistributedOnDemand.exe
    C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe
    C:\Program Files\LimeWire\LimeWire.exe
    C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O1 - Hosts: 74.125.45.100 4-open-davinci.com
    O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
    O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
    O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
    O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
    O1 - Hosts: 74.125.45.100 secure-plus-payments.com
    O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
    O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com
    O1 - Hosts: 74.125.45.100 www.getavplusnow.com
    O1 - Hosts: 74.125.45.100 safebrowsing-cache.google.com
    O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com
    O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
    O1 - Hosts: 74.125.45.100 paysoftbillsolution.com
    O1 - Hosts: 89.248.168.187 google.ae
    O1 - Hosts: 89.248.168.187 google.as
    O1 - Hosts: 89.248.168.187 google.at
    O1 - Hosts: 89.248.168.187 google.az
    O1 - Hosts: 89.248.168.187 google.ba
    O1 - Hosts: 89.248.168.187 google.be
    O1 - Hosts: 89.248.168.187 google.bg
    O1 - Hosts: 89.248.168.187 google.bs
    O1 - Hosts: 89.248.168.187 google.ca
    O1 - Hosts: 89.248.168.187 google.cd
    O1 - Hosts: 89.248.168.187 google.com.gh
    O1 - Hosts: 89.248.168.187 google.com.hk
    O1 - Hosts: 89.248.168.187 google.com.jm
    O1 - Hosts: 89.248.168.187 google.com.mx
    O1 - Hosts: 89.248.168.187 google.com.my
    O1 - Hosts: 89.248.168.187 google.com.na
    O1 - Hosts: 89.248.168.187 google.com.nf
    O1 - Hosts: 89.248.168.187 google.com.ng
    O1 - Hosts: 89.248.168.187 google.ch
    O1 - Hosts: 89.248.168.187 google.com.np
    O1 - Hosts: 89.248.168.187 google.com.pr
    O1 - Hosts: 89.248.168.187 google.com.qa
    O1 - Hosts: 89.248.168.187 google.com.sg
    O1 - Hosts: 89.248.168.187 google.com.tj
    O1 - Hosts: 89.248.168.187 google.com.tw
    O1 - Hosts: 89.248.168.187 google.dj
    O1 - Hosts: 89.248.168.187 google.de
    O1 - Hosts: 89.248.168.187 google.dk
    O1 - Hosts: 89.248.168.187 google.dm
    O1 - Hosts: 89.248.168.187 google.ee
    O1 - Hosts: 89.248.168.187 google.fi
    O1 - Hosts: 89.248.168.187 google.fm
    O1 - Hosts: 89.248.168.187 google.fr
    O1 - Hosts: 89.248.168.187 google.ge
    O1 - Hosts: 89.248.168.187 google.gg
    O1 - Hosts: 89.248.168.187 google.gm
    O1 - Hosts: 89.248.168.187 google.gr
    O1 - Hosts: 89.248.168.187 google.ht
    O1 - Hosts: 89.248.168.187 google.ie
    O1 - Hosts: 89.248.168.187 google.im
    O1 - Hosts: 89.248.168.187 google.in
    O1 - Hosts: 89.248.168.187 google.it
    O1 - Hosts: 89.248.168.187 google.ki
    O1 - Hosts: 89.248.168.187 google.la
    O1 - Hosts: 89.248.168.187 google.li
    O1 - Hosts: 89.248.168.187 google.lv
    O1 - Hosts: 89.248.168.187 google.ma
    O1 - Hosts: 89.248.168.187 google.ms
    O1 - Hosts: 89.248.168.187 google.mu
    O1 - Hosts: 89.248.168.187 google.mw
    O1 - Hosts: 89.248.168.187 google.nl
    O1 - Hosts: 89.248.168.187 google.no
    O1 - Hosts: 89.248.168.187 google.nr
    O1 - Hosts: 89.248.168.187 google.nu
    O1 - Hosts: 89.248.168.187 google.pl
    O1 - Hosts: 89.248.168.187 google.pn
    O1 - Hosts: 89.248.168.187 google.pt
    O1 - Hosts: 89.248.168.187 google.ro
    O1 - Hosts: 89.248.168.187 google.ru
    O1 - Hosts: 89.248.168.187 google.rw
    O1 - Hosts: 89.248.168.187 google.sc
    O1 - Hosts: 89.248.168.187 google.se
    O1 - Hosts: 89.248.168.187 google.sh
    O1 - Hosts: 89.248.168.187 google.si
    O1 - Hosts: 89.248.168.187 google.sm
    O1 - Hosts: 89.248.168.187 google.sn
    O1 - Hosts: 89.248.168.187 google.st
    O1 - Hosts: 89.248.168.187 google.tl
    O1 - Hosts: 89.248.168.187 google.tm
    O1 - Hosts: 89.248.168.187 google.tt
    O1 - Hosts: 89.248.168.187 google.us
    O1 - Hosts: 89.248.168.187 google.vu
    O1 - Hosts: 89.248.168.187 google.ws
    O1 - Hosts: 89.248.168.187 google.co.ck
    O1 - Hosts: 89.248.168.187 google.co.id
    O1 - Hosts: 89.248.168.187 google.co.il
    O1 - Hosts: 89.248.168.187 google.co.in
    O1 - Hosts: 89.248.168.187 google.co.jp
    O1 - Hosts: 89.248.168.187 google.co.kr
    O1 - Hosts: 89.248.168.187 google.co.ls
    O1 - Hosts: 89.248.168.187 google.co.ma
    O1 - Hosts: 89.248.168.187 google.co.nz
    O1 - Hosts: 89.248.168.187 google.co.tz
    O1 - Hosts: 89.248.168.187 google.co.ug
    O1 - Hosts: 89.248.168.187 google.co.uk
    O1 - Hosts: 89.248.168.187 google.co.za
    O1 - Hosts: 89.248.168.187 google.co.zm
    O1 - Hosts: 89.248.168.187 google.com
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: EvenMoreMegaSwellAdsForYou - {EB692FE4-6873-09E0-C127-95E8BA2F94FF} - C:\Program Files\EvenMoreMegaSwellAdsForYou\EvenMoreMegaSwellAdsForYou.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [EPSON Stylus C88 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P23 "EPSON Stylus C88 Series" /O5 "LPT1:" /M "Stylus C88"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [System Defender] "C:\Documents and Settings\All Users\Application Data\1e7d2c8\WS1e7d.exe" /s /d
    O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
    O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\bb.exe" /runcleanupscript
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
    O4 - HKCU\..\Run: [AbacastDistributedOnDemand:11] C:\Documents and Settings\Robert\Local Settings\Application Data\AbacastDistributedOnDemand\Node\11\AbacastDistributedOnDemand.exe -r:11 -x:1
    O4 - HKCU\..\Run: [VeohPlugin] "C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe"
    O4 - HKCU\..\Run: [MailBlocker] C:\DOCUME~1\Robert\LOCALS~1\Temp\b.exe
    O4 - HKCU\..\Run: [AlphaAnt] C:\Program Files\AlphaAnt\alpha.exe
    O4 - HKUS\S-1-5-18\..\Run: [RegistryMonitor1] "C:\WINDOWS\TEMP\aapn.tmp\svchost.exe" (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [RegistryMonitor1] "C:\WINDOWS\TEMP\aapn.tmp\svchost.exe" (User 'Default user')
    O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O16 - DPF: {2DAD3559-2923-4935-AD49-B673D2539944} (IASRunner Class) - https://www-307.ibm.com/pc/support/access/aslibmain/content/AcpIR.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1214359948670
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1214366430992
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O23 - Service: Browser Defender Update Service - Threat Expert Ltd. - C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Google Update Service (gupdate1c9e652dd93a070) (gupdate1c9e652dd93a070) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

    --
    End of file - 13475 bytes
     
  2. weeGeordie

    weeGeordie Thread Starter

    Joined:
    Jul 21, 2003
    Messages:
    719
    Forgot to mention that Task Manager will not start either. I'm guessing it is related to this infection as well.
     
  3. weeGeordie

    weeGeordie Thread Starter

    Joined:
    Jul 21, 2003
    Messages:
    719
    I got the infection removed. Thanks for checking.
     
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