mcafee active shield/antivirus

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freddy2

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Joined
Jul 4, 2007
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This is the message when booted into xp home I recieve.

The instuctions @ Oc771bbc29 referenced memory @ Ox771bbc29.The recovered data was not placed into memory because of an I/O error status Oxcooooo9c.

other messages only with different numbers are Ox771bbc560 and end with Oxc000009c.

the computer starts and the arrow works but can'T use any programs or the internet, sometimes the dvd works but cant reload mcafee anivirus program computer is 90 % locked up? Cant get into control panel to delete the Mcafee program. The computer is a Dell laptop Inspiron, running xp home <mcafee antivirus unknown model.
Other message: some components active shield are either missing or might not have been installed properly. How can I get Mcafee off of this computer?
 

blues_harp28

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Joined
Jan 9, 2005
Messages
19,448
Hi and welcome to TSG.
Reboot tap F 8 choose Last Known Good Configuration.
Or enter Safe mode and uninstall McAfee.
 
Joined
May 17, 2007
Messages
1,408
Yeah. That is it. Move into Safe Mode and then go and uninstall the program. Experienced the same thing a while ago....

By the way,Welcome to TSG. :)
 
Joined
May 17, 2007
Messages
1,408
golferbob said:
i used mcafee tool to remove mine a few weeks ago.

http://www.majorgeeks.com/McAfee_Con...ool_d5420.html
But he will need internet access to a computer so that he can download the tool. If he can do so, then it would be a better idea to use the tool rather than the Windows Add/ Remove Programs. Also, he can try it in the following manner:-

1) Boot in Safe Mode.
2) Uninstall McAfee through the traditional Add/ Remove list.
3) Reboot in Normal Mode.
4) Download the tool and remove any existing traces.
 
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