McAfee Artemis False Positive Detection

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DSdavidDS

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Feb 13, 2010
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When I download program extensions (.dll)s, I often times get a virus error from my AntiVirus.

I am using McAfee Total protection and I am starting to think it is much more secure than I want it to be.

Here is my situation:

I download a dll file from a certain site (I know it is safe) and McAfee automatically detects it and moves it to the vault.
I go to the vault and restore it but it is detected again. The only way I can use the file is by disabling McAfee completely which then makes me feel very vulnerable.

Is there any way I can prevent this from happening? It is very annoying and I no not even get an option to keep or delete.


I am currently using McAfee 2010 Total protection and I am not happy with what I have paid for :mad:

Thank you in advance for the help :D

Edit: I just noticed that this was in the wrong section. Please move it and sorry for the inconvenience!
 

DSdavidDS

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Someone please help me!!!

(And it would help if a mod would move this thread to the right spot)
 

dvk01

Retired Moderator Retired Malware Specialist
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Derek
Atremis is Mcafee Heuristic detections & there should eb a way of turning down the sensitivity of it
I do suggest that you ask Mcafee support for help & submit the dlls to them for double checking
They might not be as safe as you think
 
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You upload the file to Virustotal.com, and let their 39 antivirus programs scan it. Then decide whether or not to keep the file.
 

DSdavidDS

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I know they are safe


I have already submitted a few files to Mcafee but nothing happens


Do you suggest I use a different AntiVirus?
 
Joined
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22,445
I know they are safe


I have already submitted a few files to Mcafee but nothing happens


Do you suggest I use a different AntiVirus?
Now you are talking!!! I would recommend Avira and feel free to use the free one but if you want more bells and whistles there is a Personal Antivirus and an Internet Security Suite and I think you will find this program to your liking!
http://www.avira.com/en/for-home
 

DSdavidDS

Thread Starter
Joined
Feb 13, 2010
Messages
183
Okay then, ill try it out.

So I guess there is no solution for McAfee?
 
Joined
Nov 18, 2008
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have you tried to use microsoft security essentials? are you paying a yearly fee to use Mcafee and what firewall do you use?
 

dvk01

Retired Moderator Retired Malware Specialist
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Derek
if you are 100% sure the files are safe then it must be a mcafee false alarm

please send me copuies of the files so I can check them & see whay Mcafee is flagging them, so strongly

please go to http://www.thespykiller.co.uk/index.php?board=1.0 and upload these files so I can examine them and distribute them to antivirus companies.
Just press new topic, fill in the needed details and just give a link to your post here & then press the browse button and then navigate to & select the files on your computer, If there is more than 1 file then press the more attachments button for each extra file and browse and select etc and then when all the files are listed in the windows press send to upload the files ( do not post HJT logs there as they will not get dealt with)

Files to submit:
the files detected by mcafee
 

dvk01

Retired Moderator Retired Malware Specialist
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Derek
or pm me with a link to the download location so I can check them out
 
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