1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

mcafee virusscan not working

Discussion in 'Virus & Other Malware Removal' started by michael_jii, Oct 7, 2003.

Thread Status:
Not open for further replies.
Advertisement
  1. michael_jii

    michael_jii Thread Starter

    Joined:
    Feb 19, 2003
    Messages:
    1,071
    Hi,

    I am having a problem with Mcafee Virusscan Home Edition 7.0

    Every time i try to update it gives me this error:
    VSMain has encountered a problem and needs to close. We are sorry for the inconvenience. It

    I am running windows XP Pro and have recently reinstalled Mcafee. I bought this as a legitimate product, and it was installed from the CD. Before I uninstalled it, it would update fine. When i uninstalled it I deleted all the registry entries. Now i have freshly installed it, and it sill won't update! :mad:

    I have talked to Mcafee support and they shed no light on the matter.

    Thanks alot,
    Michael
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
  3. BillC

    BillC

    Joined:
    May 28, 2003
    Messages:
    2,366
    If this was Zone Alarm, I would think there was a problem with reinstalling because of the method you unistalled/upgraded. I did a similar search on McAfee's site and found This Link that gives details on uninstalling/upgrading. I would go through their uninstall method then try again.

    Hope it works for you. BTW Michael, I love your Counrty and the Dutchies. My "surrograte son" lives in Bevewijk; his name is Syp.
     
  4. michael_jii

    michael_jii Thread Starter

    Joined:
    Feb 19, 2003
    Messages:
    1,071
    thanks for your response, i have tried those methods rollin' rog but it still wont update after a fresh install :mad:

    is there mabye another method?? thanks for the link BillC, but Mcafee still won't update.

    yh, holland is cool
     
  5. michael_jii

    michael_jii Thread Starter

    Joined:
    Feb 19, 2003
    Messages:
    1,071
    i am resorting to a temporary AVG install while i iron this out.
     
  6. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Are you just trying to update the data files right now?
     
  7. michael_jii

    michael_jii Thread Starter

    Joined:
    Feb 19, 2003
    Messages:
    1,071
    yes, the rest of mcafee works fine
     
  8. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    I've run into a similar problem on one user's machine. I downloaded the data files manually for a couple of times and installed them that way, then one day it started working again.
     
  9. michael_jii

    michael_jii Thread Starter

    Joined:
    Feb 19, 2003
    Messages:
    1,071
    ok, how long did it take to work (roughly)???
     
  10. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Can't quite remember, I'm thinking I downloaded at least 3 or 4 dat updates, then decided to just try it the normal way one day for fun, and it worked.
     
  11. michael_jii

    michael_jii Thread Starter

    Joined:
    Feb 19, 2003
    Messages:
    1,071
    ok, well i will try that...

    but had your users mcafee been reinstalled or did it just stop working?
     
  12. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    I'm not quite sure what the USER tried to do......I got the typical "I didn't do anything" answer, so no telling........
     
  13. michael_jii

    michael_jii Thread Starter

    Joined:
    Feb 19, 2003
    Messages:
    1,071
  14. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/170155

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice