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McAfee

Discussion in 'Web & Email' started by bj25, Jan 20, 2002.

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  1. bj25

    bj25 Thread Starter

    Joined:
    Jan 6, 2002
    Messages:
    33
    When I try to run McAfee to scan all fixed disks I get the message "this program has performed an illegal operation and will be shut down." MCSCANN 32 DLL performed an invalid memory access. Module name: MCSCAN32DLL. Application name: Scan 32 exe. Description: Virus scan.
    I have not been able to scan for viruses for several weeks because the program shuts down.
    How do I rectify this situation?
    Thank you.
     
  2. rugrat

    rugrat

    Joined:
    Dec 16, 2001
    Messages:
    1,869
    bj25, Have you tried to start your computer in safe mode and do the scan from there? A virus could be interupting the scan. If you have tried that, did you make an emergency disk in Macafee and have you tried that?
    Having said that, I had a similar problem a few months ago and it ended up being the DAT file I had downloaded was corrupt. I ended up uninstalling Mcafee and reinstalling but only updated the DAT to the one previous then downloaded the newest DAT and had no problem from then on.

    PS. I new it was the DAT file because I first downloaded another copy of it and the problem came back as soon as I updated.

    Hope this helps
     
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