ME utilities not working etc.

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rrainer

Thread Starter
Joined
Feb 7, 2005
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7
My utilities such as scandisk, diskcleanup and defrag don't work. In the case of scandisk; it starts and stops over and over until the message "scandisk has started and stopped ten times because another program is writing to the disk.", But no other programs are running not even screensaver. The DVD drive won't play movies (tried un and reinstalling WINDVD). Computer won't shut down. Get an error message or dimmed frozen desktop and have to do hard shut down. All kinds of weird stuff. Computer used to work fine,only 4 yrs. old. Norton antivirous finds no viruses neither did housecall.com. Help would be greatly appreciated.

Dell Dimesion 4100
800 Mhz pentium II
WIN ME
 

911

Joined
Mar 25, 2003
Messages
546
Scandisk (and also disk Defragmenter) require that nothing else be running while they are doing their thing. Some programs may not look like they are running, but they keep trying to start up, or update files (changing your hard drive) while Scandisk is trying to check it. You can see them by clicking Ctrl+Alt+Delete (at the same time). You can shut down every program running manually, but it is much easier to use Safe Mode, which prevents them from starting up.

Using Safe Mode:

Reboot your computer and tap your F8 key repeatedly until a black screen with the Windows Startup Menu appears.

Choose option # 3 (Safe Mode) by pressing the 3 on your keyboard or selecting it with your arrow keys.

Press the Enter key to begin booting into Safe Mode. Note, it will take a few moments longer than a regular boot. You are in Safe Mode when Windows displays Safe Mode in all four corners of the desktop and a Safe Mode message appears. (The desktop may be smaller and the mouse will be slow and sluggish.)

Now you can start Scandisk or (Disk Defragmenter). Do not touch your mouse or keyboard while it is running. They will take awhile. Go make a cup of tea or something.
 

rrainer

Thread Starter
Joined
Feb 7, 2005
Messages
7
You were right 911, scandisk worked in safe mode. However computer still locks up or gives error message on shutdown, necessitating a hard shutdown. On restart, before windows loads, scandisk starts and stops and I have to cancel it. Any other ideas?
 

911

Joined
Mar 25, 2003
Messages
546
Your problems "System slowdown, pages don't load / can't be found, etc." could be caused by a virus infection. If you don't have antivirus programs, download and run the free program AVG-7 from http://free.grisoft.com/doc/1/lng/us/tpl/v5.

If it is not a virus, it could be spyware. These things watch where you browse, and report your activities to their home-sites, and they do not mind changing your browser and email settings if it helps them in their schemes. Go to
http://www.lavasoftusa.com/
and download the free program Ad-Aware. You might also try SPYBOT S&D which you can download from
http://www.lurkhere.com/~nicefiles/index.html
Each will scan your system for spyware, and allow you to delete any that it finds. Run the removal program in Safe mode. Windows won't let "open" files get changed except by the program that opened them. If the infection is in a file that some program has opened, removing it is a problem. Safe mode bypasses all those start menu programs that open when you boot up, so the infected files probably won't be open, and the infection can be removed. After removal, clear any existing System Restore points, so the infection can't come back. ---911
 
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