My sister-in-law stayed with us while i was away and used/downloaded alot on our computer. The CD RW drive won't work (copy pixs,..) and other problems. I did the cursuary Checks with Spy boot, ad-aware and a defrag. My next option was to restore to another time, but tried unsuccessfully several times (normal and safe mode),all the way back to the earliest the program would go ( Oct '04) and no luck. The response says that it is "unable to restore to this point and to try another one" . Getting serioulsy frustrated with the computer and my in-law. Any help would be appreciated. Thanks. R