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Media Center Problem

Discussion in 'Windows XP' started by gayleanne, Oct 25, 2007.

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  1. gayleanne

    gayleanne Thread Starter

    Oct 25, 2007
    I've never had this problem before so it has me puzzled. I went to my Media Center scrolled down to MY TV which has always worked just fine, it is hooked up to cable. When trying to open MY TV this is the response I get.

    Video decoder is either corrupt or not installed. Please restart media center and/or computer. If the problem persists go to HELP for additional imformation.

    The computer is three years old and I have always bveen able to watch the TV with no problem. Of course I shut the computer down and retsarted it but that did nothing. I can't even locate their HELP menu? Any ideas? When I go to microsoft they say it is $59.00 for a tech support phone call, I had no idea they weren't helping out with Windows XP any longer, except for a very high fee, I don't get it?

    Would appreciate any info you might have.

  2. endfro


    May 11, 2007
    I dont know a terribly large amount about Media Center, but if it were me, I would start by uninstalling, and reinstalling my video drivers, and maybe your TV Tuners drivers as well.
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