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Media Disconnected/ ANetwork Cable is Unplug

Discussion in 'Networking' started by ilmpln, Jan 15, 2009.

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  1. ilmpln

    ilmpln Thread Starter

    Jan 15, 2009
    OK. I im in a desper need of hight tech help. I bought a used wireless router by buffalo. I traid to connect it to my DSL modem. All of the sadden I couldn't connect to the internet and on the network connections it shows that Connection 1 cable is unplug and same thing on connection 2. Divice manager shows the network adapter is working find with no problems reported. I even reinstalled a fresh copy of windows xp pro, but still did not fix the problem.
    This is a costum made desktop. The motherboard is a P5N32-SLI SE with Intel CPU E6660. The network adapter is part of the motherboard. I have a lready disconnected the wireless router but still shows the unplag cable message. I do not see any lights on either of the network connections. The motherboard has two ethernet connections; connection 1 and connection 2. Both of these connections do not show and activity on their LEDs. When i do ipoconfig, it shows media disconnected message.

    Thank you and please let me know if you need additional information...
  2. JohnWill

    JohnWill Retired Moderator

    Oct 19, 2002
    Please supply the following info, exact make and models of the equipment please.

    Name of your ISP (Internet Service Provider).
    Make and exact model of the broadband modem.
    Make and exact model and hardware version of the router (if a separate unit).
    Model numbers can usually be obtained from the label on the device.
    Connection type, wired or wireless.
    If wireless, encryption used, (none, WEP, WPA, or WPA2)
    Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
    The Internet Browser in use, IE, Firefox, Opera, etc.

    Please give an exact description of your problem symptoms, including the exact text of any error messages.

    • If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
    • For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
    • Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
    • If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

    On any affected computer, I'd also like to see this:

    Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

    Type the following commands on separate lines, following each one with the Enter key:


    PING yahoo.com

    NBTSTAT -n


    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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