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Media Disconnected - cannot obtain new ip address

Discussion in 'Networking' started by itsmsbrat2u, Oct 19, 2011.

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  1. itsmsbrat2u

    itsmsbrat2u Thread Starter

    Oct 19, 2011
    Hello, Im not sure if this is in right category, but i guess it will be seen regardless :eek:

    Anyway, I have an hp desktop pc, running windows 7, with high speed cable connection.. Im attempting to obtain a new ip address.. but when I go to command prompt, and type in ipconfig/release, I get an error telling me that "No operation can be performed on Local Area Connection 2 while it has its media disconnected"

    Im not sure what this error means. Can anyone help?
  2. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    The error means that with 'Media disconnected' you have no IP address to release.

    I'm assuming that your real issue is an inability to get a connection. If that's a good assumption ...

    What is the brand and model of your modem? What is the brand and model of your router, if you have a separate unit?

    The inability to get a connection could be because you did not power cycle (unplug for 30 seconds) the modem when switching the device connected to it, or a defective cable or a defective NIC.

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:


    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
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