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media not showing in drives

Discussion in 'Windows XP' started by Hamill, Mar 22, 2004.

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  1. Hamill

    Hamill Thread Starter

    Joined:
    Jul 9, 2001
    Messages:
    156
    Hi,
    Running xp with sp1 and office 2003. No new hardware or sw added since problem has started occuring.
    When ever I try to insert a cd, or sd card into either my dvd, cdrw, or a usb drive the media is not recognized. If i click on the drive I get "d: is not accesible. Incorrect function. I get this same error on d, e, f, and g, all the drives with removeable storage. I have checked everything I could think of and even did a system restore to January with no luck.
    Any ideas would be greatly appreciated.
    Thanks and have a good one.
     
  2. PC_Wiz

    PC_Wiz

    Joined:
    Nov 19, 2003
    Messages:
    1,245
    Do you have Easy CD Creator version 5.01 or earlier is installed on your computer?

    STEP1
    If the Easy CD Creator program is installed, uninstall it. To do this, follow these steps:

    a. Click Start, and then click Control Panel.

    b. Click "Switch to Category View" if Control Panel is not already in Category View.

    c. Click "Add or Remove Programs", click the Easy CD Creator program in the "Currently installed programs" list, and then click Remove.

    d. Follow the steps to completely remove the program, and then click Close to quit the "Add or Remove Programs" dialog box.

    STEP2
    Delete the UpperFilters and LowerFilters keys:

    a. Click Start, click Run, type: Regedit.

    b. Locate the UpperFilters value under the following key in the registry:


    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-0
    8002BE10318}

    c. On the Edit menu, click Delete, and then click OK.

    d. Locate the LowerFilters value under the same key in the registry:


    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-0
    8002BE10318}

    e. On the Edit menu, click Delete, and then click OK.

    f. Quit Registry Editor.

    STEP3
    Please reinstall the newer version of the software
     
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