Media Player 9 dissappears

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kath100

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Aug 20, 2003
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When I am on line and running WMP9, if I click a radio station or any streaming media the WMP dissappears. No error messages. Just closes down. It works ok in every other respect. I am running windows XP 2.3GHz, 1Meg Ram.
All advice will be appreciated
 

kath100

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Aug 20, 2003
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1,062
Must be the only person in the world with this problem.
Thanks for your help
 

eddie5659

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Malware Specialist
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Mar 19, 2001
Messages
37,277
Hiya

Can you give us a link to a site where this happens?

Also, try this:

Windows Explorer | Tools | Options.

Scroll down to asx, click to highlight, and see what it opens with. Is it Media Player?

Regards

eddie
 

kath100

Thread Starter
Joined
Aug 20, 2003
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1,062
First of all, thank you for your support.
I have checked the setting and it is set for Windows Media Player.
The problem only occurs when I am connected to the net.
For example, I connect to the net, run windows media player ancl click on any streaming media within the player. Almost instantaneously the player closes down and I am left with the desk top. (still connected to the net).
Away from the net, the player plays ok (mpeg, avi, etc).
It just closes down when I try to play any streaming media.

Thanks once again.
 

kath100

Thread Starter
Joined
Aug 20, 2003
Messages
1,062
Going to re-install Windows
Consider this thread closed.
 
Joined
Aug 2, 2004
Messages
2
I started having this problem out of the blue too and have been looking everywhere for the answer...and I found it:

There is a bug in Media Player that, for whatever reason, makes it quit being able to determine your connection speed for streaming video. When it cannot determine the speed, it crashes.

There is a manual bandwidth selection feature now available in Windows Media Player 7.1 and Microsoft Windows Media Player for Windows XP that allows you to specify it yourself (this feature was added specifically to address this issue). Specify your connection speed and you should be able to view streaming media again ("Tools/Options").

For anyone with older versions, follow these instructions to edit the registry: http://www.kbalertz.com/Feedback_253798.aspx
 
Joined
Aug 2, 2004
Messages
2
Please ignore my last post, it was a temporary fix. The thing to do is delete the file MMSwitch.ax from the windows or windows/system32 directory and reboot.
 

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,277
Hiya and welcome, Developer

Thanks for the reply, lets hope it helps Kath or anyone else :)

Regards

eddie
 
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