media player streaming problem

[okba007]

hi all,
whenever i want to watch a video on the internet, it's stuck on "connecting to media player" and nothing happen.. i searched for every possible way for a solution but nothing worked.. i found many who have the same problem without any ideas for it.. some says u just have to reinstall the windows.."thats the only way"..
what i tried: "proxy settings.. internet connection,flashplayer,....."
youtube and other similar sites work just fine ....
am desperate ... what i can do it's nearly a month!!! any good ideas ????

 

[chrisb1978march]

I had a similar problem, i think. I would try to stream a video from the internet and it would stick at the connecting to media stage. Shortly after this I would lose my internet connection and i'd have to turn off the modem in order to get it working again.

Here's what I did.

1. Go into media player and go into the options screen
2. Click on the network tab
3. You should see some check boxes...RTSP/UDP, RTSP/TCP and HTTP. Uncheck the first 2 so that only the HTTP box is checked and then try streaming a video

Let me know if this helps or not

Cheers

 

[okba007]

I had a similar problem, i think. I would try to stream a video from the internet and it would stick at the connecting to media stage. Shortly after this I would lose my internet connection and i'd have to turn off the modem in order to get it working again.

Here's what I did.

1. Go into media player and go into the options screen
2. Click on the network tab
3. You should see some check boxes...RTSP/UDP, RTSP/TCP and HTTP. Uncheck the first 2 so that only the HTTP box is checked and then try streaming a video

Let me know if this helps or not

Cheers

thanx alot chris for replying!!! but i am sorry to let you down by telling u that it's the first thing that i tried..
i tried it again now to insure it... but as i said before i nearly searched for every possible way and nothing helped i think it much more complicated than that.. and i think it has something to do with interference with another program that i can't locate..
it's not the avp and not the internet and not the properties not firewall..
maybe i forgot to reinstall the media player... it would help ??
honestly i think there is 1 percent chance to fix this problem..
but anyway thnx for ur time and help !!
cheers

 

[rainforest123]

Welcome to Tech Guy Forum

1.
Which version of Windows have you?
RIGHT click "computer" or "my computer"
Left click "properties"

2.
When did the problem begin? Have you EVER been able to receive / view streaming media? If yes, when did the problem begin?
Can you associate the onset of the problem to the addition or removal of hardware or software, to include an update to Windows or your antivirus program?

3.
Which version of Windows Media Player are you using?

4.
start > run
delete contents of long, skinny, white box
type: eventvwr.exe
Click "ok"
Maximize screen
On the left, left click "applications"
On the right, RIGHT click on an error
Left click the double sheet of paper icon.
That will copy the information to your clipboard.
Return to this thread.
Right click in the composition area or your reply.
Left click "paste".

Repeat for "system".

5.
Go to http://news.bbc.co.uk/sport2/hi/video_and_audio/default.stm

What happens when you try to view / watch a video?

6.
Are you able to view a commercial DVD [ a movie or TV program ]?

RF123

 

[okba007]

thnx rainforest,
windows: xp home edition version 2002 service pack 2 , wmp =11, it began before 2 or 3 months that's mean that i could view streaming media..
i dont think it's tha avp, but am quite sure that it's has to do with windows update or another program that i installed which is hard to locate..
there are many errors ??!! so anyone could help u ?
"Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 10/02/2008
Time: 02:10:05
User: N/A
Computer: ACER-YOUNIS
Description:
Faulting application explorer.exe, version 6.0.2900.3156, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x00010f29.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 33 31 35 36 20 00.3156
0030: 69 6e 20 6e 74 64 6c 6c in ntdll
0038: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
0040: 2e 32 36 30 30 2e 32 31 .2600.21
0048: 38 30 20 61 74 20 6f 66 80 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 31 30 66 32 39 0d 0a 10f29..

system :

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 10/02/2008
Time: 13:01:18
User: N/A
Computer: ACER-YOUNIS
Description:
The osaio service failed to start due to the following error:
The process cannot access the file because it is being used by another process.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

6. the same happened--> "connecting to media" ----> stuck for 2 seconds ------> then back to ready

commercial DVD ?? it depends on the way of streaming... http://www.littlechapel.com/2008.asp dont work, but youtube and stuff like that work just fine... http://www.tv-links.cc/ work fine!!

some of the info u asked are already had been written...

but, hey thnx alot now i just wait to the next time that i format the system.. unless you find the problem
thnx alot mate

 

[rainforest123]

You are most welcomed.

"it began before 2 or 3 months that's mean that i could view streaming media.."
When did you upgrade to WMP 11, or was WMP 11 on your computer when you obtained your computer?

By commercial DVD, I mean a DVD of a movie or television program, for example.

What happens when you go to www.littlechapel.com/2008.asp ?

5.
Go to http://news.bbc.co.uk/sport2/hi/vide...io/default.stm

What happens when you try to view / watch a video at the bbc.co.uk/sport . . . .. site?



Go here. http://www.comedycentral.com/
Does the video, in the center of the screen load?

*******************************
Restart your computer.

Use WMP & reproduce the problem.

Go to event viewer & look for errors that occurred at the time of the WMP problem.

Go to C:\windows\minidump
You may need to set your computer to display hidden, system & protected Microsoft OS files & folders
Left click "view"
Left click "details"
Create a folder called "today" [ without the quotes ]
Copy the 3 newest minidump files to "today".
RIGHT click "today".
Left click "send to"
Left click "compressed [ zipped ] folder"

Return here.
Use "go advanced"
attached today.zip

RF123

 

[okba007]

wmp 11 was already installed (no upgrade)
http://www.littlechapel.com/2008.asp stuck on "ready" when i click play it changes to "connecting to media" for a fraction of asecond then return "ready"
http://news.bbc.co.uk/sport2/hi/vide...io/default.stm is the same ("stuck on "ready" when i click play it changes to "connecting to media" for a fraction of asecond then return "ready")

on other hand, "Go here. http://www.comedycentral.com/
Does the video, in the center of the screen load?" it's loads perfectly !!!!

i will go now for the event viewer...

 

[okba007]

"Use WMP & reproduce the problem.
Go to event viewer & look for errors that occurred at the time of the WMP problem. "
no error is listed in the viewer for the problem!!

 

[rainforest123]

okba007:
Thanks.

I will look at the minidumps, later today.

The Comedy Central video utilizes Flash Player. Now, I have narrowed my focus to WMP, instead of all players.

No information in event viewer? Try "internet explorer", in addition to applications and system.

Open WMP.
Return to little chapel.
Sometimes an error is displayed, similar to a popup, within WMP.

RF123

 

[rainforest123]

The minidump files you sent were from Jan 2008.
Open c:\windows\minidump
Left click "view"
Be sure "details" is selected
In the bar with "name" , "date modified", do you see "date created"
If not, RIGHT click the bar.
Left click "date created"
Look at the file "Mini010608-01"
That means that the file is a mini dump; that it was created on the 1st month, 6th day, of the year 2008; and that it was the 1st minidump file created on that date.

See attachments.

The 1st minidump declares a problem with gwausb.sys, which is used by an ADSL modem.

The 2nd minidump delcares a problem with klif.sys, which is part of Kaspersky AV.

The 3rd minidump declares a problem with OsaFsLoc.sys . OSA Technologies was purchased, 2004, by Avocent .
"OSA Technologies is a leader in embedded manageability firmware and software"
I have no idea what that means.

GENERALLY, when multiple minidump files point to multiple files, the cause is hardware.

Do you have any minidump files from the past few days?

Verify that Windows is configured to capture minidumps, although I suspect it will be unlikely that a minidump is created if you did not have a BSOD.
http://support.microsoft.com/kb/307973
1. Right-click My Computer, and then click Properties.
2. Click the Advanced tab, and then under Startup and Recovery, click Settings (or Startup and Recovery).
3. Under System Failure, click to select the check boxes for the actions that you want Windows to perform if a system error occurs:
• The Write an event to the System log
4. Under Write Debugging Information, select The Small Memory Dump

Go here. [http://www.bbc.co.uk/
Look for "Radio".
Left click on "listen to live audio".
I would like to know if the problem is with audio or audio & video.

Do you see "More Information" or Web Help button on the error message when you encounter it? If so, click on it.

Open Internet Explorer
Which version have you?
Open IE.
Left click "help".
Left click "about".

If you don't see tools", in the menu bar, look for "tools" on the area where the tabs are displayed. Left click "Menu".
Now, left click "tools".
Left click "internet options".
Left click "advanced" tab
Look in the big white box, for the browsing secion.
Look for "show friendly HTTP error messages".
Is it unchecked?
If unchecked, left click on the box to place a check in the box.
Left click "ok".
Close IE
Open IE.

Go to the little chapel site. Also go to the bbk audio site.

NOW, hopefully, the error message will display.

If you have IE 7, in event viewer, you should have a category of "internet explorer", on the left. Check it for errors.

RF123

 

[rainforest123]

Do any of these articles describe your problem?
http://support.microsoft.com/gp/tshoot_wmp11_more

Please look at this page.
http://support.microsoft.com/kb/234292

Do you connect through a router? If possible, please connect directly from your computer to your modem.

Which firewall do you use?

Do you know how to configure your firewall to allow your computer to connect, using WMP 11? If not, do you know how to turn off / disable your firewall? Do you have the installation software for your firewall, if you are not using Windows XP's firewall.

RF123

 

[rainforest123]

Still having problems, or if no error messages have appeared, open WMP 11

File > open URL
type [ or copy & paste ]: http://www.publicbroadcasting.net/kunc/ppr/kunc.asx
This is a radio station in the United States.

RF123

 

[okba007]

RF 13 THANX
but none of what u suggest helped, it's not the firewall, the radio acts exactly like the video, no specific error at the event viewer,am not using a router, my IE is 7,and here is all the dump files.
007--

 

[rainforest123]

Thanks for the minidump.

I will analyze it later today.

Please send me a screen shot of:
Open IE
tools > internet options > advanced tab

****************
How to create a screen shot.
Creating a screen shot requires:
1. a keyboard with a key labeled "Print Screen". This may be abbreviated "PrtScn", "PrntScn", or some other variation. It is usually to the right of

the F12 key
2. a destination program. Microsoft WordPad, and Paint, which are built into Windows 95 and beyond, as well as Microsoft Word, not a part of

Windows will suffice. My favorite is Paint, because it provides the greatest versatility. Unfortunately, Paint saves images, by default, as bitmap

files [ .bmp ], which are very large files. Paint also provides editing features. I do not recommend using Paint unless you are familiar with all of

Paint's features.
2.a. To open Word
left click "start"
left click "programs" [ or "all programs" ]
left click "Microsoft Word".
2.b. To open WordPad
left click "start"
left click "accessories"
left click "WordPad".
2.c. To open Paint
left click "start"
left click "accessories"
left click "Paint".
3. Press the "PrtScn" [ or similar button ] on your keyboard.
4. Open the destination program [ see # 2 above ].
5. Maximize the screen of the destination program.
6. Left "edit" across the top.
7. Left click "paste".
8. Save the file to your "Desktop", "My Documents", or other location of your choice.
8.a. If using Paint, save it as a .jpg / .jpeg.
Left click "file"
Left clicks "save as".
Near the bottom, where it says "save as type", left click on the down pointing arrow.
look for jpeg or jpg.
Left click on jpeg or jpg.

Come back to this forum & thread.
Left click the button "go advanced".
Left click the button "manage attachments".
Browse to the location of the file.
After you have found the file, left click the button "upload".
When finished, left click "close window".
Left click the button "submit reply".

http://www.microsoft.com/windowsxp/using/setup/tips/screenshot.mspx

****************

RF123

 

[okba007]

hi RF123,
how could a screen shot help u ? however not all the categories could appear on the screen shot ? do want to see specific category like "multimedia" ??

and one last question : do u really think there is a solution or what ??