Memory card problem.

[greyfox1946]

Hi everyone,my 1st visit to this site as I have a small problem.I don't know if I'm on the correct forum but here goes.
I've bought a micro memory card for my daughters phone,apparently it has to be formatted,but when I try to do it my computer tells me windows can't do this task,and I get an error message.Can anyone help with this please?,my computer is a Hewland Packard SG3-320 UK,and the card is a Serena micro SD.
Thanks in advance if anyone can help.
Mike

 

[DoubleHelix]

Put it in the phone and format it.

 

[greyfox1946]

OK tried that and got *unknown item* message,as a computer novice,I'm obviously going wrong somewhere,and am sorry to mess you about.

 

[jamwaky]

Does it say that when you immediately put it in the phone? can you get past the error message?

On my blackberry, you have to go to settings>memory then click the menu button and select format. Might be a similar sort of path to get to the place where you can format on your daughters phone?

 

[greyfox1946]

I just get *Windows can not perform this task*,the phone is a T-Mobile Zest E110 if thats any help.

 

[jamwaky]

Can you plug the card into the phone for me? and if you have a look through the settings to find somewhere you can format it.

Not being familiar with this phone, I am unable to help further really :/

You may even be prompted to format the memory card when you first insert it.

 

[DoubleHelix]

According to T-Mobile's website, that phone supports a card with a maximum size of 2GB. If the card is larger, it's not going to work.

 

[Firebreather]

Is it possible to format the card using another PC?

 

[DoubleHelix]

Is it possible to format the card using another PC?

You don't want to and shouldn't need to format a memory card on a Windows computer before putting it in a cell phone. It will still need to be formatted within the phone.

2GB is very small for an SD card. I suspect the poster bought something larger.

 

[greyfox1946]

I'd like to thank all who have helped in this problem,it has now been resolved by my nephew,who at the age of 12 is a computer geek!,he came round and showed me how to do it in about 20 secs flat!,thank goodness for young people I say !!

Once again thanks all, Mike.