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Memory card reader not recognised by Windows 7

Discussion in 'Windows 7' started by michaelrennie, Feb 2, 2014.

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  1. michaelrennie

    michaelrennie Thread Starter

    Joined:
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    I have just tried to put on some pictures on my Acer laptop.

    The memory card reader is not being recognised by the Windows 7. Never had any problem with XP.

    Have also tried connecting direct by cable from the camera. Also not recognised.

    Can anyone kindly assist without being too complicated.
     
  2. Rollin_Again

    Rollin_Again

    Joined:
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    Messages:
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    So you updated the operating system from XP to Windows 7 and it stopped working? I would start by checking your device manager to see if there are any missing or non functioning device drivers.


    Rollin
     
  3. michaelrennie

    michaelrennie Thread Starter

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    No

    Sorry, probably did not make myself clear.

    The laptop has always had Windows 7. My desktop is XP, the latter having never given me any trouble with pix off memory card to Picasa
     
  4. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    What's the model name and complete model number of that Acer laptop?

    Which country do you live in?

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  5. Rollin_Again

    Rollin_Again

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    Also tell us if the memory card reader you are referring to is built in to the laptop or an external USB card reader.


    Rollin
     
  6. michaelrennie

    michaelrennie Thread Starter

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    Thanks for all your help.

    Acer Aspire 5733Z

    External card reader.

    There are two stickers with a multitude of numbers and letters, so unsure which is the model number.
     
  7. flavallee

    flavallee Trusted Advisor

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    See if steps 1 - 5 here are of any help.

    -----------------------------------------------------------
     
  8. scobareric

    scobareric Banned

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