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Memory Slot Problem

Discussion in 'Hardware' started by rpoemer, Mar 5, 2005.

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  1. rpoemer

    rpoemer Thread Starter

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    I have a Tecra 8100 Laptop running Windows XP Professional. The latptop has two slots (A & B) in which you can add 128MB of memory each.

    When starting up the PC with both modules installed, I get the error message:

    "Windows could not start because the following file is missing or corrupt

    system32\drivers\pci.sys

    You can attempt to repair this file by starting windows setup using the original setup CD-ROM. Select R at the first screen to repair."

    I have done as indicated and done a full repair on Windows XP but still get same message.

    I then went to Microsoft.com to search the knowledge base. According to Microsoft, the above message indicates

    "This issue may occur if your computer contains a hardware component that is either damaged or is incompatible with Windows XP."

    I followed their instructions and it turns out that if I put just 128 MB in memory Slot A, the computer starts up fine. If I add it in 128MB in slot B, I get the above problem. At first I thought it was a bad memory module, but if I switch them, they will both start up the computer in Slot A when used by themselves. So it appears to me that Slot B is the problem somehow.

    Any thoughts or assistance greatly appreciated.
     
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  3. rugrat

    rugrat

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    Or the memory modules may not be compatible with each other. Are they the same brand/type?
     
  4. rpoemer

    rpoemer Thread Starter

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    I guess I should have mentioned that the two modules I have were previously working in the machine. However, they are not the same brand.
     
  5. Triple6

    Triple6 Rob Moderator

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    Here's a memory testor: http://oca.microsoft.com/en/windiag.asp

    Test each stick individually, as a pair, and in each slot and see how each one does. If one fails everywhere its bad, if it only fails in one slot then its a bad slot.
     
  6. rpoemer

    rpoemer Thread Starter

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    I have tested all in Slot A and both work. Neither work in Slot B. What do you do with a bad slot?
     
  7. Triple6

    Triple6 Rob Moderator

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