1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Message on Firefox - what to do

Discussion in 'Web & Email' started by smurfchops, Mar 24, 2010.

Thread Status:
Not open for further replies.
Advertisement
  1. smurfchops

    smurfchops Thread Starter

    Joined:
    Mar 24, 2010
    Messages:
    4
    Every time I try to open Firefox I get this window : "do you want to allow the following programme (meaning Mozilla Firefox) to make changes to your computer". Should I press yes or no ?I have been pressing No. I have windows 7 and am not technical at all, so a simple answer please! If this is some type of virus, please recommend another search engine I could use instead of Firefox and I will delete it.
     
  2. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

    Joined:
    Mar 3, 2004
    Messages:
    83,940
    Check that you do not run Firefox as Administrator.
    Right-click the Firefox desktop shortcut and choose "Properties".
    In the Compatibility tab, make sure that "Run as Administrator" is not selected.
     
  3. smurfchops

    smurfchops Thread Starter

    Joined:
    Mar 24, 2010
    Messages:
    4
    Thanks I have checked and Run as Administrator was not checked.
     
  4. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

    Joined:
    Mar 3, 2004
    Messages:
    83,940
    1. Access User Control Panel from Start Menu -> Control Panel -> User Accounts and Family Safety -> User Account

    2. Click on User Account Control settings link

    3. Move the Slider to Never Notify

    4. Click OK to make the change effective

    5. Reboot.

    Does it still happen?
     
  5. smurfchops

    smurfchops Thread Starter

    Joined:
    Mar 24, 2010
    Messages:
    4
    As soon as I do this and press OK, the same window comes up on top again. I just press the red cross. I have to log off now, I will be in touch again tomorrow. Thanks for your answers so far !
     
  6. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

    Joined:
    Mar 3, 2004
    Messages:
    83,940
    I've read that this is pretty common with Windows 7 and Firefox.

    We'll touch base tomorrow. And maybe we should check for any possible viruses/malware.
     
  7. TerryNet

    TerryNet Terry Moderator

    Joined:
    Mar 23, 2005
    Messages:
    69,587
    It's likely a Firefox update. What version do you have? When you click on the Help menu what does it say about updates--maybe something about update pending or downloaded?
     
  8. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

    Joined:
    Mar 3, 2004
    Messages:
    83,940
    Firefox has definitely had a lot of updates lately.
     
  9. smurfchops

    smurfchops Thread Starter

    Joined:
    Mar 24, 2010
    Messages:
    4
    Well I have uninstalled Mozilla and tried to reinstall. I can't find the logo anywhere or even Mozilla in my Programmes. Then when it has installed (do I press Run or Save by the way ?) I get the same message : Do you want to allow the following programme (meaning Mozilla Firefox) to make changes to your computer... then I press the red cross and lose Mozilla altogether ! What is happening ? Is there another search engine I could use instead ?? something easy with bookmarks and where I can clear my search history. Thanks all.
     
  10. TerryNet

    TerryNet Terry Moderator

    Joined:
    Mar 23, 2005
    Messages:
    69,587
    With Windows Vista and 7 Microsoft finally added some security, along with the firewall added in XP, to help fend off malware. It is called the User Account Control (UAC). If you can't stand it, set it to its lowest setting, which is pretty much "off." Otherwise, when you try to do something, such as install or update an application, say 'yes' when UAC asks. Some people find the need for this additional click to be very irritating; I like the extra security. When that question pops up unexpectedly it may mean that malware is trying to install itself, so you should say 'no' until you can figure out what's going on.

    Firefox, IE, Chrome, SeaMonkey, Safari, Opera and all the other browsers you can use are not search engines. IE8 is already bundled into Windows 7, so you do not need to install it. Any other browser you install will require you to confirm to UAC that you initiated the action unless you turn UAC off.

    The default search engine with Firefox is Google; with IE8 it is Bing. Here is a List of search engines.
     
  11. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/912343