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Message text distortion in Outlook Express

Discussion in 'Web & Email' started by toujours, Dec 29, 2001.

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  1. toujours

    toujours Thread Starter

    Joined:
    Oct 18, 2000
    Messages:
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    Hello,

    A couple of people that I've sent email messages to have told me that all text in the messages gets distorted into a few unintelligble symbols. Some people have even thought that I was writing in a foreign language, which of course, I wasn't. I'm at a complete loss to understand what could be causing this. I have Outlook Express 5.50, Internet Explorer 5.1, my ISP is Prodigy, my Operating System is Windows 98 SE.

    Thank you for any insight you may have.
     
  2. DoyceJ

    DoyceJ

    Joined:
    Jul 11, 2001
    Messages:
    3,208
    My first thought would be for you to click on the anti-virus link next to my name for a scan. It is a free online service.

    In the meantime I will look to see if something else may cause that.
     
  3. 2thman

    2thman

    Joined:
    Dec 29, 2001
    Messages:
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    Well, you may have been writing in a foreign language - it all depends on the recipient's point of view.

    However, from your description it sounds a bit like the message may have been sent in rich text (HTML) and the recipients can only read plain text. If you haven't already checked this, try going to the pull down Format menu and choose plain text for your message.

    Good luck,
     
  4. toujours

    toujours Thread Starter

    Joined:
    Oct 18, 2000
    Messages:
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    Thanks to both of you for answering.

    I've had my system scanned for viruses more than once and I have a clean bill of health. I've also recently added a firewall (which I'm wondering if I even need, since I'm a home pc user), but these problems happened before I installed the new antivirus program I have, as well as after. In short, it doesn't seem that it's due to viruses.

    Thanks for the suggestion regarding html text and plain text. I'll check my settings on this and see if it could be a factor.

    If you can think of anything else, please let me know:confused:
     
  5. DoyceJ

    DoyceJ

    Joined:
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    Change your stationary to a blank background. I am betting that the others are using netscape.
     
  6. Brooks

    Brooks Guest

    Joined:
    Oct 30, 2001
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    You need it especially if you are on cable or dsl. According to Zonealarm, I have had 6 firewall probes today.
     
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