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Discussion in 'All Other Software' started by billibo, Mar 29, 2008.

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  1. billibo

    billibo Thread Starter

    Mar 29, 2008

    I am sure MessageTag is known to most - the program that will notify you if your email has been opened by the recipient.

    I now have a problem: I have been using the free program for years now and decided to upgrade to the MessageTag PLUS program with added features (paid for it).

    It worked for a few days and then then stopped working:

    In my email client: Outlook 2007, the settings need to be changed to:

    Outgoing SMTP Server:
    Outgoing SMTP Port: 7362

    My normal SMTP server is: smtp.saix.net - if I change this to and change the outgoing SMTP port from 25 to 7362 as required, I cannot send emails.

    The MessageTag settings are:

    SMTP Server:
    SMTP Port: 25
    Listen for MSGTAG Connections: 7362

    Even the MessageTag Help Desk cannot find the problem. Could it be my Telkom ADSL account, i.e., smtp.saix.net?

    I have AVG (free) and Comodo firewall - I have switched both off and still cannot send emails out with the default MessageTag settings in my email client.

    Any suggestions/advice will be appreciated.
  2. TheOutcaste


    Aug 7, 2007
    Seems to me if your normal SMTP server is smtp.saix.net then that should be what MessageTag is set to instead of the you show.
    doing a ping to smtp.saix.net gives
    Nslookup on returns control.vweb.co.za. This is an SMTP mail server, but if it's not your mail server, it won't work.


  3. billibo

    billibo Thread Starter

    Mar 29, 2008
    Hi The Outcaste,

    Thank you for replying.

    Your answer has really confused me in that I found some old documentation where my POP addy is: pop.m-zone.co.za - and I used this ady for some time.

    The members at m-zone were asked to do a change early this year and that is where the POP addy comes from . And it is "vweb" as you say.

    I am waiting for the guy from m-zone to be back tomorrow (Monday) and then I will try and get clarity on the issue.

    Thanks once again.

    PS: No matter the combination I use, I still cannot get MessageTag to work.
  4. billibo

    billibo Thread Starter

    Mar 29, 2008

    The problem is solved! After much agony and after the third item I uninstallled and reinstalled the program it it just began to do the job! Without me having to set any ISP or whatever!

    Why and how? Who knows?


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