I have checked the manual and nothing is working. I was printing something and got a paper jam. I took the usual steps and took out the paper. Well for the first time I got an error saying "unable to print 32" I checked the manual and it said to take out the usb cord and unplug the printer. Well, I did that and it started printing. The pages came out all blurry like it had printed every word twice over itself. Anyways. I stopped the last few pages and then an "unable to change 32" error came up. I've checked the book, unplugged it again because it won't turn off. It won't clean, or do a test print or print any reports. I don't know if something is still stuck or what.