Microphone doesn't work on my pc

As of recently, my headset microphone has stopped working on my computer. However, speakers or headphones do work, and I can hear everything perfectly fine, and the microphone from my headset works fine on my mobile device. I have tried different audio jacks on my computer, and the issue is still there. No matter what audio jacks I use, the microphone does not work on my computer. The headset I use is the Razer Kraken Pro, and the cord is split into two inputs, as shown in this picture: https://mobile.donanimhaber.com/store/e1/e4/aa/e1e4aaa583a41d696f2ff044f12ea2a8.jpg. The computer I am using is an ASUS Desktop PC running windows 10. and my specs can be found here: https://imgur.com/vA6eli0. I am not sure how to fix this problem, as it happened out of nowhere and I cannot find the source. I would appreciate any help, and I'm thankful for any attempts at solving this problem.

 

I do not use the splitter cable with my phone, because my phone does not have the mic in slot, but it does have one for speakers or headphones/headsets. I just tested a pair of earbuds on my computer, with and without the splitter cable, and the microphone does not work with those on pc either. The microphone and audio for both the speakers and headset work perfectly on my phone, but they seem to stop working on my computer. I have tried a voice recorder program and the communication program 'Discord', and they both work fine on my phone, but stop working on the computer. I checked the sound control panel, and it does not appear to be muted. It seems to be an issue linked to my computer, but I do not believe that it is physical as the jacks are not damaged and I can hear the audio perfectly fine.

 

The earbuds also have a built-in microphone, but they do not require the splitter cable to function, unlike the headset.

 

Yes, I have. Neither of them seem to work for me.

 

It came with windows 10 already installed. I just reinstalled my audio drivers, and it did not fix the problem.