davidliang
Thread Starter
- Joined
- Sep 29, 2008
- Messages
- 5
Hi, guys, I know this kind of topics have posted here for a while, and I saw you guys' posts, but i just couldn't get my laptop fixed.
Can you guys give me a walk-through guide? Thousand thx
Here is the problem: Everytime I tried to open Excel, the error message followed up:
Problem signature:
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 11.0.8169.0
Application Timestamp: 465f27bd
Fault Module Name: OLEAUT32.dll
Fault Module Version: 6.0.6000.16609
Fault Module Timestamp: 4757753e
Exception Code: c0000005
Exception Offset: 000041c0
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2052
Additional information about the problem:
LCID: 1033
Brand: Office11Crash
skulcid: 1033
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
Please help !!!
For the solutions posted here before, I couldn't be able to change normal.dot file to normalold.dot file. Well I couldn't even be able to find out where it is. My laptop seems not have "documents & settings".
Can you guys give me a walk-through guide? Thousand thx
Here is the problem: Everytime I tried to open Excel, the error message followed up:
Problem signature:
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 11.0.8169.0
Application Timestamp: 465f27bd
Fault Module Name: OLEAUT32.dll
Fault Module Version: 6.0.6000.16609
Fault Module Timestamp: 4757753e
Exception Code: c0000005
Exception Offset: 000041c0
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2052
Additional information about the problem:
LCID: 1033
Brand: Office11Crash
skulcid: 1033
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
Please help !!!
For the solutions posted here before, I couldn't be able to change normal.dot file to normalold.dot file. Well I couldn't even be able to find out where it is. My laptop seems not have "documents & settings".