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Microsoft Apps Woes with New Dell

Discussion in 'Business Applications' started by BratDawg, Jan 12, 2006.

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  1. BratDawg

    BratDawg Thread Starter

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    Sep 23, 2004
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    First Name:
    Carla
    I just got a new xps with microsoft office 2003 and windows xp pro. Excel seems to lock up alot opening ordinary documents (request for virus scan forever).... I finally terminate the app and get the "send error" option to send it to ms and get some feedback. This option ALWAYS locks no matter what ms app i'm using.

    Suggestions? I'm not impressed... :(
     
  2. OBP

    OBP

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    Mar 8, 2005
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    What Anti-virus program have you got installed, Norton?
     
  3. BratDawg

    BratDawg Thread Starter

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    First Name:
    Carla
    Yes. Newest updated version of NIS.
     
  4. Zack Barresse

    Zack Barresse

    Joined:
    Jul 25, 2004
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    5,452
    Hello,

    I am too very curious here. Do the apps open by themselves for you? Is this just an issue when you go to open a document once inside the app(s)? If you can get into the apps, do you have any common addins associated with them?

    And along the lines that OBP is going, does it change anything when you disable the NAV? I don't have the newest version, so I can't test there.

    Also, do you have all the Office updates and fixes?
     
  5. OBP

    OBP

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    There are known problems with NIS insisting on scanning documents that you already know are safe, as Zack says have you tried turning that feature off?
     
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