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microsoft equation 3.0

Discussion in 'Business Applications' started by BOO15, Sep 12, 2003.

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  1. BOO15

    BOO15 Thread Starter

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    Microsoft equation 3.0 opens and displays tool bar but
    when picking option only a box or incorrect font is displayed.
    Reinstalling did not correct problem. Placeholders is not
    checked.
     
  2. Anne Troy

    Anne Troy

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    What option are you picking?
    What font do you expect to be displayed?
    Equation is set up to display certain fonts for certain things.
    You may have to choose the Style menu and Define the fonts you want.
     
  3. BOO15

    BOO15 Thread Starter

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    The user is trying to insert an object (equation editor).
    The toolbar comes up but if you try and pick brackets or
    something else you might get just a plain box or some
    unrecognizable font.
     
  4. Anne Troy

    Anne Troy

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    Can you find out if it works for them in Excel?
    Let's see if it's Equation or if it's Word...
     
  5. BOO15

    BOO15 Thread Starter

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    Thanks, I sent an email to the user.
    I have tried reinstalling Office and removing and reinstalling
    equation editor add-in.
     
  6. Anne Troy

    Anne Troy

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    When you reinstalled, did you remove the registry entries? or did you run Eraser? What version of Office is it?
     
  7. BOO15

    BOO15 Thread Starter

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    The user is running Office 2000. I did go into the registry and
    remove equation 3.0 but did not go there for the reinstall of
    Office.
     
  8. Anne Troy

    Anne Troy

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    Hm. Then it could still be Word's normal.dot.

    However, if they report that it doesn't work in Excel either, then I would uninstall, remove the entire 9.0 folder:

    hkey_current_user\software\microsoft\office\9.0

    And if you're not running any other version, delete any numbered 8.0 too (Office 97).

    Also check hkey_local_machine\software\microsoft\office\9.0 too, if it's there.

    Then make sure you do a "run all from my PC" install.
     
  9. BOO15

    BOO15 Thread Starter

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    The problem turned out to be a definition problem.
    The UC Greek LC Greek and Symbols were defined in the style list as "Map Symbols". It should have been "Symbols"!!

    Thanks very much for your response to this issue.
     
  10. Anne Troy

    Anne Troy

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    You bet. :)
     
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