microsoft essential + malwarebytes issue

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sukar

Thread Starter
Joined
Aug 23, 2010
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46
everytime i try to perform a scan with either of the two programs (Microsoft essentials and malwarebytes) i get the following message once the scan is few mins in

"instruction at 0x7c910cce referenced memory at 0x091bdb68. the memory could not be read

click ok to terminiate the program
click cancel to debug the program"

when i press cancel to debug the computer just freezes

all i know is that its some sort of svchost.exe error

any help/suggestion will be appreciated
thanks
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,458
Let's see what's auto-loading and running in the background and if any obvious problems are present.

Go here and click the green icon to download and save HiJackThis 2.0.4.

After it's been downloaded and saved, close all open windows first, then double-click the saved file to install it.

Allow it to install in its default location - C:\Program Files.

After it's been installed, start it and then click "Do a system scan and save a log file".

When the scan is finished in less than 30 seconds, a log file will appear.

Save that log file.

Return here to your thread, then copy-and-paste the entire log file here.

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