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Microsoft Intellimouse Explorer

870 views 5 replies 3 participants last post by  geniebug 
#1 ·
I have a Microsoft IntelliMouse Explorer - about 2-3 years old. Today it
has frozen twice - I just wondered if it was wearing out - or what do you
think? Why would it suddenly freeze twice in one day?

Judy
 
G
#2 ·
When the mouse freezes, does the keyboard still work? Some people mistake the mouse freezing with the whole computer freezing. I seriously doubt the problem is the mouse. More likely it's a program running in the background or some other obscure hardware problem.
 
#5 ·
My original MS Explorer died with the same symptoms. (So did a work colleagues').

If you still have the receipt for your MS Intellimouse Explorer you're in luck because they came with a Lifetime warranty - and Microsoft will replace it.

I returned a faulty unit to Hardly Normal in Darwin in early 2003 - had receipt for purchase in 2001. It took 3 phone calls to Microsoft and an exchange of e-mails but I was issued with a replacement FOC.
 
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